{"pagination_links":"<ul class=\"pagination\" style=\"justify-content: center;\"><li class=\"page-item\"><span class=\"page-link\"><a href=\"https:\/\/www.bitraser.com\/kb\/kb_ajax\" data-ci-pagination-page=\"1\" rel=\"prev\">Previous<\/a><\/span><\/li><li class=\"page-item\"><span class=\"page-link\"><a href=\"https:\/\/www.bitraser.com\/kb\/kb_ajax\" data-ci-pagination-page=\"1\" rel=\"start\">1<\/a><\/span><\/li><li class=\"page-item active\"><a class=\"page-link\" href=\"#\">2<\/a><\/li><li class=\"page-item\"><span class=\"page-link\"><a href=\"https:\/\/www.bitraser.com\/kb\/kb_ajax\/3\" data-ci-pagination-page=\"3\">3<\/a><\/span><\/li><li class=\"page-item\"><span class=\"page-link\"><a href=\"https:\/\/www.bitraser.com\/kb\/kb_ajax\/4\" data-ci-pagination-page=\"4\">4<\/a><\/span><\/li><li class=\"page-item\"><span class=\"page-link\"><a href=\"https:\/\/www.bitraser.com\/kb\/kb_ajax\/5\" data-ci-pagination-page=\"5\">5<\/a><\/span><\/li><li class=\"page-item\"><span class=\"page-link\"><a href=\"https:\/\/www.bitraser.com\/kb\/kb_ajax\/6\" data-ci-pagination-page=\"6\">6<\/a><\/span><\/li><li class=\"page-item\"><span class=\"page-link\"><a href=\"https:\/\/www.bitraser.com\/kb\/kb_ajax\/7\" data-ci-pagination-page=\"7\">7<\/a><\/span><\/li><li class=\"page-item\"><span class=\"page-link\"><a href=\"https:\/\/www.bitraser.com\/kb\/kb_ajax\/3\" data-ci-pagination-page=\"3\" rel=\"next\">Next<\/a><\/span><\/li><\/ul>","pagination_results":[{"kbarticle_title":"How to Customize BitRaser Hardware Diagnostics ISO?","kbarticle_description":"<div data-type=\"container-content\" class=\"\"><div data-type=\"component-text\">\r\n<p><a href=\"https:\/\/www.bitraser.com\/bitraser-hardware-diagnostics.php\" target=\"_blank\"><b>BitRaser Hardware Diagnostics<\/b><\/a><b> allows organizations to evaluate the functional condition of laptops and PCs by testing components such as CPU, memory, storage, GPU, battery, Wi-Fi, USB ports, and other peripherals. The ISO customization feature in BitRaser Cloud Console enables administrators to preconfigure hardware tests, save server credentials, network settings, proxy configuration, and other essential fields before deployment. This helps standardize diagnostic workflows across multiple locations and reduces manual efforts during device testing,<\/b> <b>helping save 20% of the technicians' time.<\/b><\/p>\r\n\r\n<p><b>Prerequisites:<\/b><\/p>\r\n\r\n<p>There are no major prerequisites for using the software, except a stable internet connection and a USB drive for burning the software. Remember to check the technical specification of the machine on which the product is deployed.<\/p>\r\n\r\n<p><b>Technical Specifications:<\/b><\/p>\r\n\r\n<ul>\r\n\t<li><strong>Processor: <\/strong>x86 or x64 Processor<\/li>\r\n\t<li><strong>RAM: <\/strong>4GB minimum<\/li>\r\n\t<li><strong>USB:<\/strong><b>&nbsp; <\/b>Port 2.0 \/ 3.0<\/li>\r\n<\/ul>\r\n\r\n<h2><b>Steps to Customize BitRaser Hardware Diagnostics ISO File<\/b><\/h2>\r\n\r\n<p><b>Step 1:<\/b> Log in to your <a href=\"https:\/\/www.bitrasercloud.com\/\" target=\"_blank\">BitRaser Cloud Console<\/a> using the credentials provided after purchasing the product.<br>\r\nOnce logged in, you will see the dashboard showing available licenses <i>(See Image 1a)<\/i>.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Cloud Console dashboard showing available and consumed licenses\" class=\"image-editor imagegradient\" data-height=\"557\" data-width=\"1278\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd298baf0b7_1-BitRaser-Cloud-Console-Main-Dashboard.jpg\" style=\"width: 900px; height: 392px;\"><\/elem><\/p>\r\n\r\n<p><em><span style=\"font-size:11px;\">Image 1a: BitRaser Cloud Console Main Dashboard<\/span><\/em><\/p>\r\n\r\n<p><b>Step 2:<\/b> From the left panel, click <strong>Customize ISO \u2192 Create Custom ISO <\/strong><i>(See Image 1b)<\/i>.<br>\r\n<br>\r\n<elem><img alt=\"BitRaser Cloud Console dashboard with Customize ISO menu expanded showing Create Custom ISO option\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2a7d401fc_2-Customize-ISO-Screen-BitRaser-Cloud-Console.jpg\" style=\"width: 900px; height: 394px;\"><\/elem> <i><\/i><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 1b: Customize BitRaser ISO<\/i><\/span><\/p>\r\n\r\n<p>The ISO customization wizard appears, which helps you create a customized ISO. Choose the software version that you want to customize and then click <b>\u2018Customize\u2019<\/b> <i>(See Image 1c)<\/i>. You can find the <b>\u2018N-1\u2019<\/b> version as well.<\/p>\r\n\r\n<p><i><\/i><\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Hardware Diagnostics ISO selection screen with version details and Customize button\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2ac791455_3-BitRaser-Hardware-Diagnostics-ISO-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem> <i><\/i><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 1c: Choose Software Version and Click Customize<\/i><\/span><\/p>\r\n\r\n<p><b>Step 3: <\/b>Next, choose the BitRaser Hardware Diagnostics variant that you want to customize, including the Cloud, Network Cloud, or Offline Variant.<\/p>\r\n\r\n<p>The available variants are:<\/p>\r\n\r\n<ul>\r\n\t<li><strong>Cloud Variant: <\/strong>Designed for internet-enabled locations and deployed using a bootable USB, the cloud variant stores reports in the cloud console, and the licenses are retrieved online.<\/li>\r\n\t<li><strong>Network Variant: This variant is used to perform hardware d<\/strong>iagnostics in a PXE network environment, allowing multiple systems to run hardware diagnostics simultaneously with centralized reporting. It also stores reports in the cloud and retrieves licenses online.<\/li>\r\n\t<li><strong>Offline Variant: <\/strong>Designed for locations without internet access. It is deployed using a USB, and the reports are saved locally on it.<\/li>\r\n<\/ul>\r\n\r\n<p>Select the desired variant and click <strong>Next<\/strong> to proceed. For this KB, we are selecting the <b>\u2018Cloud<\/b> <b>Variant\u2019<\/b> <i>(See Image 2)<\/i>.<br>\r\nThen, click<b> \u2018Next\u2019<\/b>.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser screen to select ISO variant with Cloud, Network, and Offline options before customization\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1280\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2ae806ac0_4-Choose-BitRaser-Hardware-Diagnostics-Variant.jpg\" style=\"width: 900px; height: 394px;\"><\/elem><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 2: Select BitRaser Hardware Diagnostics Variant to Customize<\/i><\/span><\/p>\r\n\r\n<p>The customization feature allows you to configure multiple parameters across different sections.<\/p>\r\n\r\n<div>\r\n<div class=\"p-3 border mb-3\" data-type=\"component-blank\"><b>Note:<\/b> Configuring any tab is optional. If no changes are required, you can skip the current tab by clicking Next and continue with the setup.<\/div>\r\n<\/div>\r\n\r\n<p><b>Step 4:<\/b> In the General tab, select the keyboard layout and choose whether to generate a detailed diagnostic report. Select the test mode: <b>\u2018Quick\u2019<\/b> for faster checks or <b>\u2018Advance\u2019<\/b> for deeper analysis. Choose the required <b>\u2018Auto\u2019<\/b> and <b>\u2018Manual\u2019<\/b> tests based on hardware components. In Advance mode, configure key parameters such as CPU stress duration, memory testing, and other thresholds. Longer durations help detect intermittent issues. After selecting the required tests, click <b>\u2018Next\u2019<\/b> to proceed&nbsp;<i style=\"\">(See Image 3a &amp; 3b)<\/i>.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser General tab showing hardware test options, auto and manual test selection, and keyboard layout settings\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2b1321407_5-General-Tab-BitRaser-Hardware-Diagnostics-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 3a: General Tab <\/i><\/span><\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Device Advanced Settings showing stress test durations and diagnostic configuration options\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2b75db801_6-Device-Advanced-Settings-Hardware-Diagnostics-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem> <i><\/i><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 3b: Device Advanced Settings<\/i><\/span><br>\r\n<br>\r\nUsing the Server tab, you can save BitRaser Cloud Console credentials.<\/p>\r\n\r\n<p><b>Step 5:<\/b> In the <strong>Server<\/strong> tab, configure the connection to the BitRaser Cloud server.<\/p>\r\n\r\n<p>Enter the following details:<\/p>\r\n\r\n<ul>\r\n\t<li>Host Name or Server IP<\/li>\r\n\t<li>Username<\/li>\r\n\t<li>Password<\/li>\r\n<\/ul>\r\n\r\n<p>Optional settings:<\/p>\r\n\r\n<ul>\r\n\t<li>Auto Connect to Cloud Account<\/li>\r\n\t<li>Enable HTTPS Support<\/li>\r\n<\/ul>\r\n\r\n<p>Saving these credentials allows the software to automatically connect to the cloud console. Click <b>\u2018Next\u2019<\/b> to continue <i>(See Image 4)<\/i>.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Server tab showing host URL, login credentials, and cloud connection settings\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2bb108ab8_7-Server-Tab-BitRaser-Hardware-Diagnostics-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 4: Server Tab<\/i><\/span><\/p>\r\n\r\n<p><b>Step 6:<\/b> In the <strong>Network<\/strong> tab, configure how the software will connect to the internet. The available options include:<\/p>\r\n\r\n<ul>\r\n\t<li><strong>DHCP (Auto): <\/strong>Automatically obtains network settings from the DHCP server.<\/li>\r\n\t<li><strong>Wireless Configuration: <\/strong>If wireless is enabled, you must enter the SSID name and network password.<\/li>\r\n<\/ul>\r\n\r\n<p>Click <b>\u2018<strong>Next\u2019<\/strong><\/b> to continue <i>(See Image 5)<\/i>.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Network tab showing DHCP and wireless configuration with SSID and password settings\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2c0a94354_8-Network-Tab-BitRaser-Hardware-Diagnostics-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 5: Network Tab<\/i><\/span><\/p>\r\n\r\n<p><b>Step 7:<\/b> If your organization uses a proxy server, select the <b>\u2018Enable<\/b> <strong>Proxy\u2019 <\/strong>option, and enter the details, then click <b>\u2018<strong>Next\u2019 <\/strong><\/b><i>(<\/i><i>See Image 6)<\/i>.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Proxy tab showing proxy server configuration fields including port, host, username, and password\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2c2884599_9-Proxy-Tab-BitRaser-Hardware-Diagnostics-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 6: Proxy Tab<\/i><\/span><\/p>\r\n\r\n<p><b>Step 8:<\/b> The Custom Fields tab allows you to input information that will appear in diagnostic reports. You may configure fields such as:<\/p>\r\n\r\n<p><b>Customer Details:<\/b><\/p>\r\n\r\n<ul>\r\n\t<li>Customer Name<\/li>\r\n\t<li>Customer Location<\/li>\r\n\t<li>Media Source &amp; Destination<\/li>\r\n<\/ul>\r\n\r\n<p>Likewise, technician and validator details can be entered.<\/p>\r\n\r\n<p>These fields help maintain traceability and audit records for device testing <i>(See Image 7a)<\/i>. You can also <b>\u2018Enter Custom Fields\u2019 <\/b>to input the <b>\u2018Custom Field Name\u2019<\/b> &amp; <b>\u2018Custom Field Value\u2019 <\/b>and then click <b>\u2018Next\u2019<\/b> <i>(See Image 7b)<\/i>. You can enter up to 20 custom fields.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Custom Fields tab showing customer and technician details entry fields for diagnostics configuration\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2c7696689_10-Custom-Fields-Tab-BitRaser-Hardware-Diagnostics-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 7a: Custom Fields Tab \u2013 Enter Details<\/i><\/span><\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Enter Custom Fields screen showing multiple fields to define custom names and values for diagnostics\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2ca878e35_11-Enter-Custom-Fields-Tab-BitRaser-Hardware-Diagnostics-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem> <i><\/i><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 7b: Custom Fields Tab \u2013 Enter Custom Fields<\/i><\/span><\/p>\r\n\r\n<p><b>Step 9:<\/b> The <strong>Notes<\/strong> section allows you to add comments related to the ISO configuration. These notes can be used to identify your deployment environment, customer project, or a specific testing configuration. After entering the notes, click \u2018<strong>Submit\u2019 <\/strong><i>(See Image 8)<\/i>.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Notes tab showing comments field for ISO configuration with submit option\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2cdfa7cd3_12-Notes-Tab-BitRaser-Hardware-Diagnostics-Customization.jpg\" style=\"width: 900px; height: 394px;\"><\/elem><\/p>\r\n\r\n<p><span style=\"font-size:11px;\"><i>Image 8: Notes Tab<\/i><\/span><\/p>\r\n\r\n<p>Once the configuration is submitted, the console begins generating the customized ISO. You will see a message indicating, <strong>\u201cISO Customization is in process. Please wait\u2026\u201d <\/strong><\/p>\r\n\r\n<p>After completion, the customized ISO becomes available in the console for download <i>(See Image 9)<\/i>. You can then download the customized ISO and create a bootable USB to run hardware diagnostics on laptops and PCs. Alternatively, the ISO can be deployed through a PXE server to run diagnostics on systems over the network.<\/p>\r\n\r\n<p><elem><img alt=\"BitRaser Customized ISO Information screen showing created hardware diagnostics ISO with version and download options\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"1279\" src=\"https:\/\/www.bitraser.com\/images\/article\/69bd2d2e58d0b_13-BitRaser-Hardware-Diagnostics-Customization-Completed.jpg\" style=\"width: 900px; height: 394px;\"><\/elem><\/p>\r\n\r\n<p><em><span style=\"font-size:11px;\">Image 9: Customized BitRaser Hardware Diagnostics ISO Download Screen<\/span><\/em><\/p>\r\n\r\n<p>To know how to use the software to diagnose the health of a PC or laptop, you may refer to our deployment guide on <a href=\"https:\/\/www.bitraser.com\/deployment\/how-to-perform-hardware-diagnostics.php\" target=\"_blank\">How to Perform Hardware Diagnostics?<\/a><\/p>\r\n<\/div>\r\n<\/div>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"Feb 20, 2025","view_url":"customize-bitraser-hardware-diagnostics-iso.php"},{"kbarticle_title":"How to Create a Bootable USB with Rufus?","kbarticle_description":"<p>BitRaser bootable USB helps in booting BitRaser to erase data, diagnose hardware, and verify media sanitization. This knowledge base will explain how to create a BitRaser bootable USB. It is divided into two stages:<\/p>\r\n\r\n<p><a href=\"#Stage_1\">Stage 1: Downloading the BitRaser ISO File<\/a><\/p>\r\n\r\n<p><a href=\"#Stage_2\">Stage 2: Creating BitRaser Bootable USB <\/a>&nbsp;<\/p>\r\n\r\n<h2><a name=\"Stage_1\"><\/a>Stage 1: Downloading the BitRaser ISO File&nbsp;<\/h2>\r\n\r\n<ul>\r\n\t<li><b>Step 1:<\/b> Using the credentials received in your mail post-purchase, log in to your BitRaser cloud console account. <i>(Refer to Image 1)<br>\r\n\t<br>\r\n\t<elem><img alt=\"On the left, BitRaser favicon is surrounded by icons of storage media and files that BitRaser erases, diagnoses, and verifies; on the right is the log in form. \" class=\"image-editor imagegradient\" data-height=\"321\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6ba19343b2_BitRaser-Cloud-Console-Login-Page.jpg\"><\/elem><\/i><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 1: BitRaser Cloud Console Login Page<\/i><\/span><br>\r\n\t&nbsp;<\/li>\r\n\t<li><b>Step 2:<\/b> You will be able to see \u2018Download BitRaser\u2019 on the left pane. Click on the button to choose the right variant purchased. The ISO file is available for cloud, offline, and network cloud variants for BitRaser Drive Eraser. Likewise, variants are available for Hardware Diagnostics, Mobile Eraser &amp; Diagnostics, and Drive Verifier. <i>(Refer to Images 2, 3, 4, and 5)<br><br><\/i><img alt=\"Image of dashboard of BitRaser cloud console with options such as users, reports &amp; licenses on the left pane, and available\/consumed licenses on the right. \" class=\"image-editor imagegradient\" data-height=\"317\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6bbcd1c492_BitRaser-Cloud-Console-Dashboard.jpg\"><br><span style=\"font-size:11px;\"><i>Image 2: BitRaser Cloud Console Dashboard<br><br><\/i><\/span><img alt=\"Image showing the BitRaser products available for download \" class=\"image-editor imagegradient\" data-height=\"320\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6c28848a9b_BitRaser-Products-Available-For-Download.png\"><br><span style=\"font-size:11px;\"><i>Image 3: BitRaser Products Available For Download<br><br><\/i><\/span><img alt=\"Image shows all the variants of BitRaser Drive Eraser - Cloud, offline, network cloud, cloud (Windows)\" class=\"image-editor imagegradient\" data-height=\"320\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6bd5d9f105_Downloading-Cloud-Variant-of-BitRaser-Drive-Eraser.jpg\"><br><span style=\"font-size:11px;\"><i>Image 4: Downloading the Cloud Variant of BitRaser Drive Eraser<br><br><\/i><\/span><img alt=\"Image shows variants of BitRaser Drive Verifier: Cloud, offline, and network cloud.\" class=\"image-editor imagegradient\" data-height=\"322\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6bdccce148_Downloading-Cloud-Variant-of-BitRaser-Drive Verifier.jpg\"><br><span style=\"font-size:11px;\"><i>Image 5: Downloading the Cloud Variant of BitRaser Drive Verifier<\/i><\/span><\/li><\/ul>\r\n\r\n<h2><a name=\"Stage_2\"><\/a>Stage 2: Creating BitRaser Bootable USB&nbsp;<\/h2>\r\n\r\n<ul>\r\n\t<li><b>Step 1:<\/b> To create BitRaser bootable, you can choose freely available software \u2013 Rufus to burn the ISO file on a USB drive. First, download Rufus as per your operating system and then proceed accordingly. <i>(Refer to Image 6)<br><br><\/i><img alt=\"Image shows download options of rufus executable file according to size, type, and platform on the home page of rufus.\" class=\"image-editor imagegradient\" data-height=\"500\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6be3501fe6_Download-Executable-File-From-Rufus.jpg\" style=\"width: 50%;\"><br><span style=\"font-size:11px;\"><i>Image 6: Download the Executable File from Rufus' Website<\/i><\/span><\/li><\/ul>\r\n\r\n<ul>\r\n\t<li><b>Step 2:<\/b> Click on the downloaded Rufus executable file. The Rufus application will get started. Now, connect the USB to the system. Click on the \u2018SELECT\u2019 button to choose the BitRaser ISO file. We downloaded BitRaser_3.0.0.8_Cloud.iso of the Drive Eraser software. The same will be displayed in the boot selection. Click on \u2018START\u2019. <i>(Refer to Image 7)<br><\/i><br>\r\n\t<elem><img alt=\"Rufus window showing BitRaser Cloud ISO in the boot selection; START button highlighted by a white outlined circle. \" class=\"image-editor imagegradient\" data-height=\"580\" data-width=\"474\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6beffeb324_Click-on-START.png\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 7: Click on START<\/i><\/span><br>\r\n\t<br>\r\n\tA dialog box will appear on the screen asking for the mode (ISO or DD) selection. By default, the first option, \u201cWrite in ISO Image Mode (Recommended),\u201d to write the ISO file on the USB drive, is selected. Click on \u2018OK\u2019. <i>(Refer to Image 8)<\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"ISO hybrid image detected dialog box open on top of the rufus window. First recommended option - write in ISO image mode - is selected by default. OK button highlighted by white outlined circle\" class=\"image-editor imagegradient\" data-height=\"581\" data-width=\"550\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6bf6cba3b0_Click-on-OK-to-Continue.png\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 8: Select the ISO Image Mode from the Options<br><br><\/i><\/span><\/li>\r\n\t<li><b>Step 3:<\/b> Rufus will detect and revoke the UEFI bootloader in the ISO. Click on \u2018OK\u2019 to proceed further. <i>(Refer to Image 9)<br>\r\n\t<br>\r\n\t<elem><img alt=\"Revoled UEFI Bootloader detected dialog box open; OK button highlighted with a white outlined circle\" class=\"image-editor imagegradient\" data-height=\"580\" data-width=\"474\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6c08df1306_Click-on-OK-to-Proceed-After-Revoked-UEFI-Bootloader-is-Detected.png\"><\/elem><\/i><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 9: Click on OK to Proceed After Revoked UEFI Bootloader is Detected<br><br><\/i><\/span><\/li>\r\n\t<li><b>Step 4:<\/b> Rufus will display a warning message about all the data getting destroyed from the USB. Click on \u2018OK\u2019 to continue with the operation. <i>(Refer to Image 10)<br>\r\n\t<br>\r\n\t<elem><img alt=\"Warning dialog box open notifying that all data on device will be destroyed. OK highlighted by white outlined circle\" class=\"image-editor imagegradient\" data-height=\"580\" data-width=\"474\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6c3b1192c1_Click-on-OK-to-Continue-With-the-Operation.png\"><\/elem><\/i><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 10: Click on OK to Continue With the Operation <\/i><\/span><br>\r\n\t<br>\r\n\tThe BitRaser bootable USB creation process will begin immediately. <i>(Refer to Image 11)<br>\r\n\t<br>\r\n\t<elem><img alt=\"ISO files are copied to the USB drive. \" class=\"image-editor imagegradient\" data-height=\"580\" data-width=\"474\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6c171de43d_Process-to-Create-the-USB-BitRaser-Bootable-Starts.png\"><\/elem><\/i><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 11: Process to Create the USB BitRaser Bootable Starts<\/i><\/span><br><br>The status of the USB will be shown as READY. <i>(Refer to Image 12)<br><br><\/i><img alt=\"Status is being displayed as READY in the rufus window indicating that the USB is now BitRaser bootable. \" class=\"image-editor imagegradient\" data-height=\"580\" data-width=\"474\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b6c2064cb31_BitRaser-Bootable-USB-is-Ready.png\"><br><span style=\"font-size:11px;\"><i>Image 12: BitRaser Bootable USB is Ready<\/i><\/span><\/li><\/ul>\r\n\r\n<p>Similarly, you can download ISO files of BitRaser Hardware Diagnostics, Mobile Eraser &amp; Diagnostics, and Drive Verifier software and proceed with creating a bootable USB drive.<br><\/p>\r\n\r\n<p><i><\/i><\/p>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"Feb 19, 2025","view_url":"how-to-create-a-bootable-usb-using-rufus.php"},{"kbarticle_title":"How to Perform RAID Dismantling on a Dell Server?","kbarticle_description":"<div data-type=\"container-content\" class=\"\"><p data-type=\"component-text\"><b>This knowledge base (KB) article provides step-by-step instructions for dismantling a RAID configuration on a Dell server using device settings.<\/b><\/p>\r\n\r\n<p data-type=\"component-text\"><a href=\"https:\/\/www.bitraser.com\/bitraser-drive-eraser.php\" target=\"_blank\">BitRaser Drive Eraser<\/a> software can automatically dismantle RAID configuration on select RAID controllers such as LSI, Dell PERC &amp; Adaptec. This KB specifically covers the RAID dismantling process on a <b>Dell PowerEdge R550<\/b> server with a <b>Dell PERC H755<\/b> RAID Controller.<\/p>\r\n\r\n<h2 data-type=\"component-text\">How to Access Dell Servers?<\/h2>\r\n\r\n<p data-type=\"component-text\">You can access the server in two ways, either directly or remotely, and then perform RAID dismantling.<\/p>\r\n\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Directly Access:<\/b> Connect to the server directly using a monitor and keyboard.<\/li>\r\n\t<li><b>Remotely Access: <\/b>Use a Lights Out Management (LOM) port such as iDRAC (Integrated Dell Remote Access Controller) to manage the server remotely.<\/li>\r\n<\/ul>\r\n\r\n<p data-type=\"component-text\">Once you have access to the Dell server, you can start the RAID dismantling process. To learn how to access the server using iDRAC, refer to the section <a href=\"#_How_to_Access\">How to Access Dell Server Using iDRAC<\/a><\/p>\r\n\r\n<h2 data-type=\"component-text\"><a name=\"_Dismantling_RAID_Configuration\"><\/a><a name=\"_RAID_Dismantling_Via\"><\/a>RAID Dismantling Via BIOS:<\/h2>\r\n\r\n<p data-type=\"component-text\">Once you have access to the Dell PowerEdge R550 server either directly or remotely, follow the steps below as they apply to both methods.<\/p>\r\n\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 1:<\/b> Change the default boot to<b> \u2018BIOS Setup\u2019 <\/b>and restart the server.<br>\r\n\tThe server will reboot and open the <b>Dell EMC System Setup<\/b> screen. Click on <b>\u2018Device Settings.\u2019<\/b>&nbsp; <i>(Refer to Image 1)<\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"Dell EMC System Setup Screen\" class=\"image-editor imagegradient\" data-height=\"558\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b4717c81022_Dell-EMC-System-Setup.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 1: Dell EMC System Setup screen, click on Device Settings<\/i><\/span><br>\r\n\t&nbsp;<\/li>\r\n\t<li><b>Step 2: <\/b>Click on <b>Dell PERC H755 <\/b>RAID Controller. <i>(Refer to Image 2)<\/i><br>\r\n\t<br>\r\n\t<elem><elem><img alt=\"Device Settings Screen Dell System Setup\" class=\"image-editor imagegradient\" data-height=\"561\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b471d2d67b0_Select-Dell-PERC-H755-RAID-Controller.jpg\"><\/elem><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 2: Under Device Settings, Click on RAID Controller<\/i><\/span><br>\r\n\t&nbsp;<\/li>\r\n\t<li><b>Step 3: <\/b>You will see the RAID Controller\u2019s dashboard; click on <b>\u2018Main Menu.\u2019 <\/b><br>\r\n\tIn the Main menu, click on <b>\u2018Configuration Management.\u2019 <\/b><i>(Refer to Images 3 &amp; 4)<\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"RAID Controller Dashboard Dell EMC\" class=\"image-editor imagegradient\" data-height=\"562\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b47329e76e4_RAID-Controller-Dashboard-Click-Main-Menu.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 3: RAID Controller Dashboard<\/i><\/span><br>\r\n\t<br>\r\n\t<elem><img alt=\"RAID Controller Main Menu Screen \" class=\"image-editor imagegradient\" data-height=\"563\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b4738363ad4_Main-Menu-Screen-RAID-Controller-Dashboard.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 4: RAID Controller Main Menu Screen<\/i><\/span><\/li>\r\n<\/ul>\r\n\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 4: <\/b>Click on<b> \u2018Clear Configuration.\u2019 &nbsp;<\/b>The confirmation warning message will pop up. Select <b>\u2018Confirm,\u2019 <\/b>and<b> <\/b>click <b>\u2018Yes.\u2019<\/b> <i>(Refer to Images 5 &amp; 6)<\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"Configuration Management Screen\" class=\"image-editor imagegradient\" data-height=\"562\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b4748850ee5_Configuration-Management-Screen-RAID-Controller-Dashboard.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 5: Configuration Management Screen<\/i><\/span><br>\r\n\t<br>\r\n\t<elem><img alt=\"Clear Configuration Confirmation Warning Screen\" class=\"image-editor imagegradient\" data-height=\"562\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b474e1dd1fd_Clear-Configuration-Confirmation-Screen.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 6: Clear Configuration Confirmation Warning Screen<\/i><\/span><br>\r\n\t<br>\r\n\tYou have successfully performed RAID Dismantling on a Dell Server. <i>(Refer to Image 7)<\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"RAID Dismantling Success Screen\" class=\"image-editor imagegradient\" data-height=\"562\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b4750a75e5d_RAID-Dismantling-Sucess-Screen.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 7: RAID Dismantling Success Screen<\/i><\/span><\/li>\r\n<\/ul>\r\n\r\n<p data-type=\"component-text\">Post RAID dismantling of Dell Server, you can reboot the machine using BitRaser Drive Eraser, incase you are erasing the server.<\/p>\r\n\r\n<h2 data-type=\"component-text\"><a name=\"_Dismantle_RAID_Configuration_1\"><\/a><a name=\"_How_to_Access\"><\/a>How to Access Dell Server Using iDRAC?<\/h2>\r\n\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 1: <\/b>Enter the server IP address in a browser, then enter your iDRAC credentials, and click <b>\u2018Log In.\u2019<\/b> This process requires the iDRAC server address to be accessible remotely. <i>(Refer to Image 8)<\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"iDRAC Log In Screen\" class=\"image-editor imagegradient\" data-height=\"338\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b475321aec0_Enter-iDRAC-Credentials-Then-Click-Log-In .jpg\"><\/elem><br>\r\n\t<i><span style=\"font-size:11px;\">Image 8: Enter iDRAC Credentials, then Click Log In<\/span><\/i><br>\r\n\t&nbsp;<\/li>\r\n\t<li><b>Step 2: <\/b>You will be able to see your iDRAC dashboard. You now have access to the iDRAC platform. <i>(Refer to Image 9)<\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"iDRAC Dashboard\" class=\"image-editor imagegradient\" data-height=\"352\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b475737bd17_iDRAC-Dashboard.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 9: iDRAC Dashboard<\/i><\/span><\/li>\r\n<\/ul>\r\n\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 3: <\/b>To access the system setup, the Dell PowerEdge R550 server must be restarted in BIOS. Scroll down and click on <b>\u2018Start the Virtual Console.\u2019<\/b> This will display the server screen on your connected laptop or desktop, allowing you to proceed.<b> <\/b><i>(Refer to Image 10)<\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"Virtual Console Section on iDRAC Dashboard\" class=\"image-editor imagegradient\" data-height=\"323\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b476454ff73_Scroll-Down-Click-Start-The-Virtual-Console.jpg\"><\/elem><br>\r\n\t<i><span style=\"font-size:11px;\">Image 10: Scroll Down the Click Start the Virtual Console<\/span><\/i><br>\r\n\t<br>\r\n\tA confirmation screen will appear, click <b>\u2018Yes.\u2019 <\/b>This ensures the server automatically boots into the BIOS Setup on the next restart. <i>(Refer to Images 11 &amp; 12)<\/i><br>\r\n\t<br>\r\n\t<i><\/i><elem><img alt=\"Boot Screen Dell EMC Server\" class=\"image-editor imagegradient\" data-height=\"515\" data-width=\"577\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b47670cc03a_Click-Boot-Select-BIOS-Setup.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 11: Select BIOS Setup<\/i><\/span><br>\r\n\t<br>\r\n\t<elem><img alt=\"Confirm Boot Action Screen\" class=\"image-editor imagegradient\" data-height=\"203\" data-width=\"550\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b476a358616_Click-Yes-To-Confirm-Boot-Action.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 12: Click Yes to Confirm Boot Action<\/i><\/span><\/li>\r\n<\/ul>\r\n\r\n<ul data-type=\"component-text\">\r\n\t<li><i><\/i><b> <\/b><b>Step 5: <\/b>Go to<b> \u2018Power\u2019 <\/b>then click on<b> \u2018Power On System.\u2019 <\/b>Click <b>\u2018Yes\u2019<\/b> in the <b>\u2018Confirm Power Action\u2019<\/b> screen.<b> <\/b><i>(Refer to Images 13 &amp; 14)<br>\r\n\t<br>\r\n\t<elem><img alt=\"Power Controls Screen Dell EMC Server\" class=\"image-editor imagegradient\" data-height=\"218\" data-width=\"562\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b476c75122a_Go-To-Power-Click-Power-On-System.jpg\"><\/elem><\/i><br>\r\n\t<i><span style=\"font-size:11px;\">Image 13: Power On System<\/span><\/i><br>\r\n\t<br>\r\n\t<elem><img alt=\"Confirm Power Action Screen\" class=\"image-editor imagegradient\" data-height=\"203\" data-width=\"550\" src=\"https:\/\/www.bitraser.com\/images\/article\/67b476e84d47c_Click-Yes-Power-Action-Confirmation Screen.jpg\"><\/elem><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 14: Click Yes in the Confirmation Screen<\/i><\/span><br>\r\n\t<br>\r\n\tNow, follow the above <a href=\"#_RAID_Dismantling_Via\">RAID Dismantling via BIOS<\/a> steps to complete the RAID dismantling process.<\/li>\r\n<\/ul>\r\n<\/div>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"Feb 18, 2025","view_url":"dismantle-raid-dell-server.php"},{"kbarticle_title":"Step-by-Step Guide to Removing RAID Configuration on HPE Servers","kbarticle_description":"<div data-type=\"container-content\" class=\"\"><div data-type=\"component-text\">\r\n<p><b>This KB article provides easy-to-follow steps for dismantling RAID configuration on Hewlett Packard Enterprise (HPE) server using System Utilities and Intelligent Provisioning.<\/b><\/p>\r\n\r\n<p>RAID can be configured as per the organization\u2019s specific storage requirements using a RAID controller. RAID can be configured to levels like RAID 0, RAID 1, RAID 5, and RAID 6, as well as hybrid configurations like RAID 10, RAID 50, and RAID 60, providing flexibility in performance, redundancy, and capacity.<\/p>\r\n\r\n<p>In a RAID configuration, the drives are presented to the operating system as a single logical volume rather than individual physical disks. During hardware decommissioning, data migration, and system upgrades, the RAID configuration must be dismantled before performing data erasure. A data wiping software needs direct access to each physical drive to perform sector-by-sector erasure, which is impossible without dismantling the RAID.<\/p>\r\n\r\n<p><a href=\"https:\/\/www.bitraser.com\/bitraser-drive-eraser.php\">BitRaser Drive Eraser<\/a> software supports automatic RAID dismantling on select RAID controllers like Dell PERC, LSI & Adaptec. For other RAID controllers like <b>HPE Smart Array P408i-a SR Gen 10<\/b> users can follow the below steps to dismantle RAID configuration.<\/p>\r\n\r\n<h2>Methods to Access HPE Servers for RAID Dismantling<\/h2>\r\n\r\n<p>There are two primary methods to access servers and dismantle RAID:<\/p>\r\n\r\n<ul>\r\n\t<li><b>Direct Access:<\/b> Using a monitor and keyboard connected directly to the server.<\/li>\r\n\t<li><b>Remote Access:<\/b> Using Lights Out Management (LOM) tools like iLO (Integrated Lights Out) for HPE servers.<\/li>\r\n<\/ul>\r\n\r\n<p><b>Method 1: Direct Access<\/b><\/p>\r\n\r\n<p>In this method, to dismantle RAID directly, you can follow the instructions mentioned in either of the sections below:<\/p>\r\n\r\n<ul>\r\n\t<li><a href=\"#_Dismantling_RAID_Configuration\">Dismantle RAID Configuration via System Utilities<\/a><\/li>\r\n\t<li><a href=\"#_Dismantle_RAID_Configuration_1\">Dismantle RAID Configuration via Intelligent Provisioning<\/a><\/li>\r\n<\/ul>\r\n\r\n<h2><a name=\"_Dismantling_RAID_Configuration\"><\/a>Dismantling RAID Configuration via System Utilities:<\/h2>\r\n\r\n<ul>\r\n\t<li><b>Step 1:<\/b> Press the <b>F9<\/b> key to access <b>\u2018System Utilities.\u2019 <\/b><i>(Refer to Image 1)<br><br><\/i><img alt=\"A screenshot of the HPE ProLiant Server System Utilities\" class=\"image-editor imagegradient\" data-height=\"480\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/679cdffa0507f_System-Utilities-Screen-HPE-ProLiant.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 1: System Utilities Screen HPE ProLiant<br><br><\/i><\/li><li><b>Step 2: <\/b>Go to <b>System Configuration<\/b> > <b>HPE Smart Array P408i-a SR Gen 10<\/b>. The HPE Smart Array P408i-a is the RAID controller. <i>(Refer to Image 2)<\/i><br>\r\n\tNext, navigate to <b>Configure Controller Settings<\/b> > <b>Clear Configuration<\/b> > <b>Delete All Array Configurations<\/b>, then click on <b>\u2018Submit Changes<\/b><b>.\u2019 <\/b><i>(Refer to Image 3)<br><br><\/i><img alt=\"A screenshot of the HPE Smart Array P408i-a SR Gen10 Controller \" class=\"image-editor imagegradient\" data-height=\"480\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce1a021fbb_Go-To-HPE-Smart-Array-P408i-RAID-Controller.png\" style=\"width: 600px;\"><br><i style=\"\"><span style=\"font-size: 11px;\">Image 2: Go to the HPE RAID Controller<br><\/span><\/i><span style=\"font-size: 11px;\"><i><br><\/i><\/span><img alt=\"A screenshot of the Delete All Array Configurations HPE ProLiant Server\" class=\"image-editor imagegradient\" data-height=\"480\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce1e429325_Clear-RAID-Configuration-Click-Submit-Changes.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 3: Click on Submit Changes<br><br><\/i><\/li><li>You have successfully dismantled the RAID on the HPE server via System Utilities. <i>(Refer to Image 4)<br><br><\/i><img alt=\"A screenshot of the Clear Configuration of Logical Drives Successful HPE ProLiant Server\" class=\"image-editor imagegradient\" data-height=\"480\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce202891c6_RAID-Dismantling-System-Utilities-Completed-HPE.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 4: RAID Dismantling via System Utilities Completed<\/i><\/li><\/ul>\r\n\r\n<p>Now, let\u2019s see the steps for dismantling RAID via Intelligent Provisioning.<\/p>\r\n\r\n<h2><a name=\"_Dismantle_RAID_Configuration_1\"><\/a>Dismantling RAID Configuration via Intelligent Provisioning:<\/h2>\r\n\r\n<ul>\r\n\t<li><b>Step 1:<\/b> Press the F10 key and select <b>\u2018Intelligent Provisioning.\u2019<\/b> <i>(Refer to Image 5)<br><br><\/i><img alt=\"Intelligent Provisioning Screen HPE ProLiant Server\" class=\"image-editor imagegradient\" data-height=\"474\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce242769c1_Intelligent-Provisioning-Screen-HPE-ProLiant.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 5: Intelligent Provisioning Screen<\/i>\u00a0<\/li><\/ul>\r\n\r\n<ul>\r\n\t<li><b>Step 2: <\/b>Select<b> PERFORM MAINTENANCE<\/b> ><b> RAID Configuration<\/b>. <i>(Refer to Image 6)<\/i><br>\r\n\tNext, select the RAID Controller (HPE Smart Array P408i-a SR Gen 10), then click on <b>\u2018Configure\u2019<\/b> under the <b>Action<\/b> menu. <i>(Refer to Image 7)<br><br><\/i><img alt=\"Perform Maintenance Screen HPE ProLiant Server\" class=\"image-editor imagegradient\" data-height=\"480\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce26eaf044_Perform-Maintenance-Screen-Click-On-RAID-Configuration.png\" style=\"width: 600px;\"><br><i style=\"\"><span style=\"font-size: 11px;\">Image 6: Click on RAID Configuration<br><br><\/span><\/i><img alt=\"A screenshot of the Hewlett Packard Enterprise (HPE) Smart Storage Administrator interface\" class=\"image-editor imagegradient\" data-height=\"484\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce2d5794ec_Smart-Array-HPE-Controller-Screen-Click-Configure.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 7: Click on Configure<\/i><\/li><\/ul>\r\n\r\n<ul>\r\n\t<li><b>Step 3:<\/b> Scroll down the menu on the right and click on <b>\u2018Clear Configuration.\u2019<\/b> You will see a warning message informing you that clearing the RAID configuration will erase all data and arrays. Click <b>\u2018Clear\u2019<\/b> to proceed. <i>(Refer to Images 8 & 9)<br><br><\/i><img alt=\"A screenshot of the Hewlett Packard Enterprise (HPE) Smart Storage Administrator interface Clear Configuration highlighted\" class=\"image-editor imagegradient\" data-height=\"484\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce326ee398_HPE-Controller-Screen-Click-Clear-Configuration.png\" style=\"width: 600px;\"><br><i style=\"\"><span style=\"font-size: 11px;\">Image 8: Click on Clear Configuration<br><br><\/span><\/i><img alt=\"Clear Configuration Screen HPE ProLiant Server\" class=\"image-editor imagegradient\" data-height=\"201\" data-width=\"751\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce356a0a1a_Click-Clear-Remove-RAID-Configuration-HPE.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 9: Click Clear to Remove RAID Configuration<\/i><\/li><\/ul>\r\n\r\n<ul>\r\n\t<li>You have successfully dismantled the RAID configuration on the HPE server via Intelligent Provisioning. <i>(Refer to Image 10)<br><br><\/i><img alt=\"RAID Dismantling via Intelligent Provisioning Completed screen\" class=\"image-editor imagegradient\" data-height=\"371\" data-width=\"749\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce379e6734_RAID-Dismantling-Intelligent-Provisioning-Completed-HPE-ProLiant.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 10: RAID Dismantling via Intelligent Provisioning Completed<\/i><\/li><\/ul>\r\n\r\n<p><b>Method 2: Remote Access: <\/b>In this method, you need to take access to the HPE ProLiant Server via the iLO port remotely. Once the connection is established, follow the steps in either of the below mentioned sections for Dismantling RAID.<\/p>\r\n\r\n<ul>\r\n\t<li><a href=\"#_Dismantling_RAID_Configuration\">Dismantle RAID Configuration via System Utilities<\/a><\/li>\r\n\t<li><a href=\"#_Dismantle_RAID_Configuration_1\">Dismantle RAID Configuration via Intelligent Provisioning<\/a><\/li>\r\n<\/ul>\r\n\r\n<h2>Steps to Access the HPE ProLiant Server via iLO<\/h2>\r\n\r\n<ul>\r\n\t<li><b>Step 1:<\/b> Enter the IP address of the server in your browser and enter the iLO login credentials that were created when setting up the server.<\/li>\r\n\t<li><b>Step 2:<\/b> Click on <b>\u2018Remote Console & Media\u2019 <\/b>on the left sidebar, then click on <b>\u2018Web Start,\u2019 <\/b>it will download a Java Network Launch Protocol (.jnlp) file that is required for launching Java applications over a network. Java enables the remote console functionality of iLO. <i>(Refer to Image 11)<br><\/i><br><img alt=\"Remote Console & Media Screen HPE iLO\" class=\"image-editor imagegradient\" data-height=\"254\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce3b9e7304_Go-to-Remote-Console-Click-Web-Start-HPE-iLO.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 11: Go to Remote Console and Click on Web Start<\/i>\u00a0<\/li><\/ul>\r\n\r\n<ul>\r\n\t<li><b>Step 3:<\/b> Follow the onscreen instructions & access the server. Restart or Switch On the server. <i>(Refer to Images 12 & 13)<br><\/i><br><img alt=\"Run Java Integrated Remote Console screen\" class=\"image-editor imagegradient\" data-height=\"382\" data-width=\"550\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce3d9e3c52_Run-Java-Remote-Console-HPE-iLO.png\" style=\"width: 550px; height: 382px;\"><br><i style=\"\"><span style=\"font-size: 11px;\">Image 12: Run Java Integrated Remote Console<br><br><\/span><\/i><img alt=\"HPE ProLiant Server Booting Up screen\" class=\"image-editor imagegradient\" data-height=\"530\" data-width=\"749\" src=\"https:\/\/www.bitraser.com\/images\/article\/679ce3f5dda77_HPE-ProLiant-Server-Booting-Up.png\" style=\"width: 600px;\"><br><i style=\"font-size: 11px;\">Image 13: HPE ProLiant Server Booting Up<\/i><\/li><\/ul>\r\n\r\n<h2>Stage 2: Dismantle RAID Configuration on HPE Server<\/h2>\r\n\r\n<p>HPE server provides two options for RAID Dismantling; it can be by using either method mentioned below:<\/p>\r\n\r\n<ul>\r\n\t<li><a href=\"#_Dismantling_RAID_Configuration\">System Utilities (F-9)<\/a><\/li>\r\n\t<li><a href=\"#_Dismantle_RAID_Configuration_1\">Intelligent Provisioning (F-10)<\/a><\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"Jan 31, 2025","view_url":"dismantle-raid-hpe-server.php"},{"kbarticle_title":"Learn to Customize the BitRaser Drive Eraser Mac USB Variant","kbarticle_description":"<div data-type=\"container-content\" class=\"\"><p data-type=\"component-text\"><b>This KB provides instructions to customize BitRaser Drive Eraser Mac software using the BitRaser USB creator application. The customization process helps automate repetitive tasks. It allows you to configure settings like erasure method, verification type, enable auto-erase functionality, save BitRaser server credentials, perform hardware diagnostics, etc. This helps streamline data erasure processes across locations and eliminate human error. Follow the below steps to customize the BitRaser Drive Eraser for Mac application.<\/b><\/p>\r\n<p data-type=\"component-text\"><b>Step 1: <\/b>Log into your BitRaser Cloud account using the credentials received on mail post-purchase. <i>(Refer to Image 1)<\/i><\/p>\r\n<p data-type=\"component-text\"><i><elem><img alt=\"BitRaser Cloud Console New Login Screen\" class=\"image-editor imagegradient\" data-height=\"471\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2a81ca34d4_BitRaser-Cloud-Console-New-Login-Screen.jpg\"><\/elem><\/i><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 1: Log in to BitRaser Cloud Console<\/i><\/span><\/p>\r\n<p data-type=\"component-text\"><b>Step 2:<\/b> Go to the <b>\u2018Download BitRaser\u2019<\/b> section on the left side and click on <b>\u2018Cloud Variant Mac: BitRaser Drive Eraser\u2019<\/b> to download BitRaser Drive Eraser for Mac. You have downloaded the BitRaser USB Creator for Mac application that allows you to create a bootable USB to get started with the erasure process. The application (.dmg file) will work only on a Mac machine and must be downloaded on the same. <i>(Refer to Image 2)<\/i><\/p>\r\n<p data-type=\"component-text\"><elem><img alt=\"BitRaser Cloud Console Download BitRaser section highlighted\" class=\"image-editor imagegradient\" data-height=\"243\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2a846bfca8_Download-Cloud-Variant-Mac-BitRaser-Drive-Eraser.jpg\"><\/elem><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 2: Download Cloud Variant Mac: BitRaser Drive Eraser<\/i><\/span><\/p>\r\n<p data-type=\"component-text\"><b>Step 3: <\/b>Drag and drop the BitRaser USB Creator software into the <b>\u2018Applications Folder.\u2019 <\/b><i>(Refer to Image 3)<\/i><\/p>\r\n<p data-type=\"component-text\">You may be prompted to download <b>\u2018Rosetta\u2019 <\/b>and install it on your system. It is required to run Intel-based applications on Apple Silicon Mac devices.<\/p>\r\n<p data-type=\"component-text\"><b><elem><img alt=\"Drag & Drop BitRaser USB Creator into Applications\" class=\"image-editor imagegradient\" data-height=\"476\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2a8a8145df_Drag-And-Drop-BitRaser-USB-Creator-Into-Applications.jpg\"><\/elem><\/b><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 3: Drag and Drop BitRaser USB Creator into Applications<\/i><\/span><\/p>\r\n<p data-type=\"component-text\"><b>Step 4:<\/b> Open the application and install it on your system. You may choose the <b>\u2018T2 and Above\u2019<\/b> option to create a bootable USB to erase Mac devices with M3, M2, M1 & T2 chips. You can choose the <b>\u2018Other\u2019<\/b> option to erase older Mac devices with an Intel chip. Once chosen, click on Next and follow the on-screen instructions to create a bootable USB. <i>(Refer to Image 4)<\/i><\/p>\r\n<p data-type=\"component-text\"><elem><img alt=\"BitRaser USB Creator Main Screen T2 and above highlighted\" class=\"image-editor imagegradient\" data-height=\"465\" data-width=\"698\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2a8f8bfbbc_Select-T2-And-Above-Then-Click-Next.jpg\"><\/elem><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 4: Choose T2 and Above to Create a Bootable USB, then click Next<\/i><\/span><\/p>\r\n<p data-type=\"component-text\"><b>Step 5:<\/b> Once the bootable USB has been created, the application will prompt you to customize it. Click on <b>\u2018Yes\u2019<\/b> to customize the BitRaser Drive Eraser Mac USB. <i>(Refer to Image 5)<\/i><\/p>\r\n<p data-type=\"component-text\"><elem><img alt=\"Would you like to customize the USB now? screen BitRaser USB Creator\" class=\"image-editor imagegradient\" data-height=\"567\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2a93372502_BitRaser-USB-Creator-Customize-USB-Screen.jpg\"><\/elem><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 5: Customize BitRaser USB screen Click Yes<\/i><\/span><\/p>\r\n<p data-type=\"component-text\"><b>Step 6:<\/b> To customize the USB, it must be ejected and then reinserted.<i> (Refer to Image 6)<\/i><\/p>\r\n<p data-type=\"component-text\"><i><elem><img alt=\"Eject and reinsert bootable USB screen BitRaser USB Creator\" class=\"image-editor imagegradient\" data-height=\"560\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2a9646c039_Eject-And-Reinsert-BitRaser-Bootable-USB.jpg\"><\/elem><\/i><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 6: Eject & then Reinsert the BitRaser USB<\/i><\/span><\/p>\r\n<p data-type=\"component-text\"><b>Step 7: <\/b>Once the USB is reinserted, you will be able to see the customization options on your screen. The first customization tab is General, which allows you to customize the following: <i>(Refer to Image 7)<\/i><\/p>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Hardware Diagnostics:<\/b> Selecting this option helps perform hardware diagnostics on the Mac that is being erased. It will show you the status of the motherboard, memory, processor, battery, etc., in the erasure report.<\/li>\r\n\t<li><b>Enable Screensaver:<\/b> Checking this option will display the BitRaser screensaver during the erasure process. You have the option to configure the time taken after the screensaver is displayed on the screen, which is 30 seconds by default.<\/li>\r\n\t<li><b>Enable Disk Smart Size:<\/b> Selecting this option will round off the actual drive size to the nearest market standard drive size.<\/li>\r\n\t<li><b>Show Restart Button:<\/b> If this option is selected, the application will display the application <b>\u2018Restart\u2019<\/b> button in the software interface.<\/li>\r\n\t<li><b>Write Fingerprint on Disk:<\/b> This option allows the application to write a fingerprint at the drive sector level. It helps in verifying that the drive was erased using BitRaser Drive Eraser.<\/li>\r\n\t<li><b>Customer Details: <\/b>You can enter the Customer and Media details using this option.<\/li>\r\n\t<li><b>Technician\/Validator Details: <\/b>This option allows you to enter the name and organization of the technician who is performing the data erasure and the validator who validates the erasure.<\/li>\r\n<\/ul>\r\n<p data-type=\"component-text\">Once you have entered relevant details, click on <b>\u2018Next\u2019<\/b> to move to the Erasing tab.<\/p>\r\n<p data-type=\"component-text\"><b><elem><img alt=\"General tab of BitRaser USB Creator for Mac Customization Next button highlighted\" class=\"image-editor imagegradient\" data-height=\"467\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2a99ce40c8_General-Tab-BitRaser-Mac-Customization.jpg\"><\/elem><\/b><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 7: General Tab BitRaser Drive Eraser Mac Customization <\/i><\/span><\/p>\r\n<p data-type=\"component-text\"><b>Step 8:<\/b> The <b>\u2018Erasing\u2019<\/b> tab provides you with the following customizable options: <i>(Refer to Image 8)<\/i><\/p>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Erasure Method: <\/b>You have the option to select from 20 globally recognized methods like NIST 800-88 Clear & <a href=\"https:\/\/www.bitraser.com\/article\/nist-purge-standard.php\" target=\"_blank\">NIST 800-88 Purge<\/a> to make it the default erasure method for this USB.<\/li>\r\n\t<li><b>Verification:<\/b> You may choose the erasure verification method that you want the application to use each time erasure is performed. The options are <b>\u2018Total Verification,\u2019 \u2018Random Verification,\u2019<\/b> or <b>\u2018No Verification.\u2019 <\/b><br>\r\n\tPlease note that for <a href=\"https:\/\/www.bitraser.com\/article\/nist-clear-standard.php\" target=\"_blank\">NIST Clear<\/a> & Purge, British HMG, and US DoD 3 Pass, Total Verification is selected by default and cannot be changed.<\/li>\r\n\t<li><b>Auto Select Drive to Erase:<\/b> This option helps select internal Mac drive\/s automatically for erasure, thereby saving time.<\/li>\r\n\t<li><b>Auto Erase:<\/b> Selecting this option will enable the application to perform erasure without the need to click the <b>\u2018Erase\u2019<\/b> button. As soon as the application is connected to the Internet and has acquired erasure licenses from BitRaser Cloud, it will start the erasure process, saving time and clicks a technician has to make.<\/li>\r\n\t<li><b>Freeze Erasure Methods & Verification:<\/b> Use this option to freeze the selected erasure method and verification type for this bootable USB. It helps standardize the erasure process at physically spread-out locations and helps in maintaining consistency.<\/li>\r\n\t<li><b>Shutdown Machine after Erasure:<\/b> This enables the application to automatically shut down the Mac device once the erasure process has finished.<\/li>\r\n\t<li><b>Sync Report on Cloud During Erasure Process:<\/b> Checking this would allow the application to sync the erasure progress on the BitRaser Cloud Console, allowing you to check the erasure progress in real time from any Internet-enabled location globally.<\/li>\r\n\t<li><b>Bad Sector Settings:<\/b> This allows you to limit the <b>Bad Blocks<\/b> & <b>Bad Sectors<\/b> on the drive. If the number of Bad Blocks & Bad Sectors crosses this threshold, then the application will stop the erasure process. It helps segregate Mac devices with bad sectors without spending time on the wiping process.<\/li>\r\n<\/ul>\r\n<p data-type=\"component-text\"><elem><img alt=\"Erasing tab of BitRaser USB Creator for Mac Customization Next button highlighted\" class=\"image-editor imagegradient\" data-height=\"455\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2a9eddf931_Erasing-Tab-BitRaser-Mac-Customization.jpg\"><\/elem><br>\r\n<span style=\"font-size:11px;\"><i>Image 8: Erasing Tab BitRaser Drive Eraser Mac Customization<\/i><\/span><\/p>\r\n<p data-type=\"component-text\">Once you have customized the Erasing tab, click on <b>\u2018Next\u2019<\/b> to move to the Server tab.<\/p>\r\n<p data-type=\"component-text\"><b>Step 9: <\/b>The <b>\u2018Server\u2019<\/b> tab allows you to save your BitRaser Cloud Console credentials in the bootable USB. It helps save time as the technician doesn\u2019t have to enter these details for each erasure. Selecting the <b>\u201cAuto Connect to Cloud Account\u201d <\/b>allows the application to automatically connect to BitRaser Cloud as soon as it has Internet connectivity.<\/p>\r\n<p data-type=\"component-text\">Once you have entered the credentials, click on <b>\u2018Next\u2019<\/b> to move to the Custom Fields tab. <i>(Refer to Image 9)<\/i><\/p>\r\n<p data-type=\"component-text\"><i><elem><img alt=\"Server tab of BitRaser USB Creator for Mac Customization Next button highlighted\" class=\"image-editor imagegradient\" data-height=\"305\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2aa6d2eefa_Server-Tab-BitRaser-Mac-Customization.jpg\"><\/elem><\/i><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 9:<\/i> <i>Server Tab BitRaser Drive Eraser Mac Customization <\/i><\/span><\/p>\r\n<p data-type=\"component-text\"><b>Step 10: <\/b>The <b>\u2018Custom Fields\u2019 <\/b>tab allows you to enter specific fields and their values according to your requirements. You have the option to enter up to 20 Custom Fields. These fields are displayed in the erasure report.<\/p>\r\n<p data-type=\"component-text\">Once entered, you can click <b>\u2018Create\u2019<\/b> to customize the USB or click <b>\u2018Back\u2019<\/b> if you want to make any changes. <i>(Refer to Image 10)<\/i><\/p>\r\n<p data-type=\"component-text\">\u00a0<elem><img alt=\"Custom Fields tab of BitRaser USB Creator for Mac Customization Create button highlighted\" class=\"image-editor imagegradient\" data-height=\"600\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2aa9d62513_Custom-Fields-Tab-BitRaser-Mac-Customization.jpg\"><\/elem><\/p>\r\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 10: Custom Fields Tab BitRaser Drive Eraser Mac Customization <\/i><\/span><\/p>\r\n<p data-type=\"component-text\">After clicking Create, you will get a message that <b>\u201cCustomization for bootable USB completed successfully.\u201d <\/b><i>(Refer to Image 11)<\/i><\/p>\r\n<p data-type=\"component-text\">You have successfully customized BitRaser Drive Eraser Mac; you may now begin the Mac erasure process.<\/p>\r\n<p data-type=\"component-text\"><elem><img alt=\"Customization Successful Screen of BitRaser USB Creator for Mac\" class=\"image-editor imagegradient\" data-height=\"438\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66f2aac673466_Customization-Completed-BitRaser-USB-Creator.jpg\"><\/elem><br>\r\n<span style=\"font-size:11px;\"><i>Image 11: Customization Completed Successfully<\/i><\/span><\/p>\r\n<\/div>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"Sep 24, 2024","view_url":"how-to-customize-bitraser-drive-eraser-mac.php"},{"kbarticle_title":"How to Erase Apple<sup>\u00ae<\/sup> Watch?","kbarticle_description":"<div data-type=\"container-content\" class=\"\"><div data-type=\"component-text\">\n<p><b>In this KB, we will share step-by-step instructions on how to erase Apple\u00ae Watch with BitRaser Mobile Eraser software.<\/b><\/p>\n\n<p>Introduced in 2015, the Apple Watch is a smartwatch brand produced by Apple Inc. It is one of the best-selling wearable devices in the world, with alluring features like fitness tracking, Wi-Fi communication, health monitoring, and innovative safety functions. Apple Watches works in conjunction with the Apple iPhone\u00ae for configuration and data syncing. These watches collect, transmit, and store a significant amount of personal health data, which is both sensitive and confidential in nature. Therefore, it is essential to erase the Apple Watch before reselling, disposing of, or reallocating it to safeguard data confidentiality. Let us see how to erase Apple Watch using <a href=\"https:\/\/www.bitraser.com\/bitraser-mobile-eraser-and-diagnostics.php\" target=\"_blank\">BitRaser Mobile Eraser & Diagnostics<\/a> software.<\/p>\n\n<p><b>Key Requirements:<\/b><\/p>\n\n<ul>\n\t<li><b>Device: <\/b>Laptop or Desktop to Install Software<\/li>\n\t<li><b>Operating System: <\/b>Windows or No OS (For Linux Edition)<\/li>\n\t<li><b>Apple Watch:<\/b> To Erase<b> <\/b><\/li>\n\t<li><b>Adapter: <\/b>iBus to connect Apple Watch with PC or Laptop<\/li>\n\t<li><b>Cable & Pin: <\/b>Apple Lightning cable to connect iBus with Laptop & a Pin to remove the cover of Apple Watch Diagnostic Port<\/li>\n<\/ul>\n\n<p>We have bifurcated this KB into 2 sections for ease of understanding:<\/p>\n\n<ul>\n\t<li><a href=\"#_Stage_1:_Install\">Stage 1: Install BitRaser Mobile Eraser & Diagnostics<\/a> <i><\/i><\/li>\n\t<li><a href=\"#_Stage_2:_Connect\">Stage 2: Connect & Erase Apple Watch With BitRaser<i><\/i><\/a><\/li>\n<\/ul>\n<a href=\"#_Stage_2:_Connect\">\n<p><i><\/i><\/p>\n<\/a>\n\n<h2><a name=\"_Stage_1:_Install\"><\/a>Stage 1: Install BitRaser Mobile Eraser & Diagnostics<\/h2>\n\n<p><b>Step 1:<\/b> Log in to the <a href=\"https:\/\/www.bitrasercloud.com\/\" target=\"_blank\">BitRaser Cloud<\/a> console using the login credentials received. Download BitRaser Mobile Eraser & Diagnostics from the <b>\u2018Download BitRaser\u2019<\/b> section on the left pane. \u00a0<i>(Refer to Image 1)<\/i><\/p>\n\n<div>\n<p><b>Note:<\/b> For this KB, we will be using the Windows edition.<\/p>\n<\/div>\n\n<p><elem><elem><elem><elem><elem><elem><img alt=\"BitRaser Cloud Console Download BitRaser Mobile Eraser & Diagnostics Screen\" class=\"image-editor imagegradient\" data-height=\"575\" data-width=\"1364\" src=\"https:\/\/www.bitraser.com\/images\/article\/66d8569ce1711_Download-BitRaser-Mobile-Eraser-Windows-Variant.png\" style=\"width: 900px;\"><\/elem><\/elem><\/elem><\/elem><\/elem><\/elem><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 1: Download BitRaser Mobile Eraser Windows edition from BitRaser Cloud<\/i><\/span><\/p>\n\n<p><b>Step 2: <\/b>Double-click on the BitRaser Mobile Eraser & Diagnostics application and click <b>\u2018Next\u2019<\/b> to begin the installation process. <i>(Refer to Image 2)<\/i><\/p>\n\n<p><elem><img alt=\"BitRaser Mobile Main Installation Screen Next button highlighted\" class=\"image-editor imagegradient\" data-height=\"432\" data-width=\"499\" src=\"https:\/\/www.bitraser.com\/images\/article\/66bc989e5c00d_Click-Next-BitRaser-Mobile-Eraser.jpg\" style=\"width: 499px; height: 432px;\"><\/elem><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 2: Click Next to Begin Installation<\/i><\/span><\/p>\n\n<p><b>Step 3: <\/b>Select \u201c<b>I accept the agreement,\u201d <\/b>then click <b>\u2018Next\u2019<\/b>. <i><\/i><\/p>\n\n<p><b>Step 4: <\/b>Select additional shortcuts you want, then click <b>\u2018Next\u2019<\/b>.<i><\/i><\/p>\n\n<p><b>Step 5: <\/b>The BitRaser Mobile Eraser & Diagnostics is now ready to install; click <b>\u2018Install\u2019<\/b>. <i>(Refer to Image 3)<\/i><\/p>\n\n<p>Click on <b>\u2018Finish\u2019 <\/b>to complete the installation. The software is now installed on your Windows machine. <i>(Refer to Image 4)<\/i><\/p>\n\n<p><elem><img alt=\"Ready for Install screen BitRaser Mobile Eraser & Diagnostics with Install button highlighted\" class=\"image-editor imagegradient\" data-height=\"434\" data-width=\"499\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a31020903a_Ready-To-Install-BitRaser-Mobile-Eraser.jpg\" style=\"width: 499px; height: 434px;\"><\/elem><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 3: Click Next in Ready to Install Screen<\/i><\/span><\/p>\n\n<p><elem><img alt=\"Installation Completed screen BitRaser Mobile Eraser & Diagnostics with Finish button highlighted\" class=\"image-editor imagegradient\" data-height=\"406\" data-width=\"483\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a313dd7f68_Installation-Finish-BitRaser-Mobile-Eraser.jpg\" style=\"width: 483px; height: 406px;\"><\/elem><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 4: Click on Finish Complete Installation<\/i><\/span><\/p>\n\n<h2><a name=\"_Stage_2:_Connect\">Stage 2: Connect & Erase Apple Watch With BitRaser\u00ae<\/a><\/h2>\n\n<p><b>Step 1: <\/b>The<b> <\/b>BitRaser Mobile Eraser & Diagnostics software will launch, and you will see a <b>\u2018User Login\u2019<\/b> window. Enter the BitRaser Cloud credentials you used to log into your BitRaser Cloud account in Stage 1, then click <b>\u2018Log in\u2019<\/b>. <i>(Refer to Image 5)<\/i><\/p>\n\n<p><elem><img alt=\"BitRaser Mobile Eraser & Diagnostics User Settings tab\" class=\"image-editor imagegradient\" data-height=\"421\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a3177a9560_Enter-Login-Credentials-BitRaser-Mobile.jpg\" style=\"width: 600px;\"><\/elem> <i><\/i><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 5: Enter Login Credentials, then Click Log in<\/i><\/span><\/p>\n\n<p><b>Step 2: <\/b>Remove the strap of the Apple Watch. Remove the cover too, that protects the Diagnostic Port of the Apple Watch. Now, Connect the watch with the iBus adapter <i>(Refer to Image 6)<\/i> and connect the iBus to your laptop. The Apple Watch will now be visible on the BitRaser Mobile Eraser & Diagnostics interface. <i>(Refer to Image 7)<\/i><\/p>\n\n<p><elem><img alt=\"i-Bus adapter\" class=\"image-editor imagegradient\" data-height=\"402\" data-width=\"509\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a32114ebf5_iBus-Adapter.jpg\" style=\"width: 509px; height: 402px; border-width: 1px; border-style: solid;\"><\/elem> <i><\/i><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 6: iBus Adapter \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Image Source: <\/i><a href=\"https:\/\/www.macfactory.in\/\" target=\"_blank\"><i>https:\/\/www.macfactory.in\/<\/i><\/a><\/span><i> <\/i><\/p>\n\n<p><elem><img alt=\"BitRaser Mobile Eraser & Diagnostics main screen showing connected Apple Watch\" class=\"image-editor imagegradient\" data-height=\"767\" data-width=\"1365\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a32b8b20a7_Apple-Watch-Displayed-BitRaser-Mobile-Eraser.png\" style=\"width: 600px;\"><\/elem> <i><\/i><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 7: Apple Watch Displayed on BitRaser Mobile Main Screen<\/i><\/span><\/p>\n\n<div>\n<p>\u00a0<\/p>\n\n<div class=\"p-3 border mb-3\" data-type=\"component-blank\"><b>Important:<\/b> If the Apple Watch is <b>\u2018Activated\u2019<\/b>, then you will be prompted to click <b>\u2018Trust\u2019<\/b> on the Apple Watch to grant BitRaser Mobile Eraser access. For Apple Watch that is <b>\u2018Not Activated\u2019,<\/b> no such message will be displayed.<\/div>\n\n<p>\u00a0<\/p>\n<\/div>\n\n<p><b>Step 3: <\/b>Click the blue play button to start the Apple Watch erasure process. You will see an <b>\u2018Alert Window\u2019<\/b> informing you that all the data on the Apple Watch will be erased beyond recovery; click <b>\u2018Proceed\u2019<\/b>. <i>(Refer to Image 8)<\/i><\/p>\n\n<p><elem><img alt=\"BitRaser Mobile Eraser & Diagnostics Alert screen with Proceed button highlighted\" class=\"image-editor imagegradient\" data-height=\"421\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a3309d6c6e_Click-Proceed-BitRaser-Mobile-Eraser.jpg\" style=\"width: 600px;\"><\/elem><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 8: Click Proceed to Begin Apple Watch Erasure<\/i><\/span><\/p>\n\n<p><b>Step 4: <\/b>Press and hold the <b>\u2018Digital Crown\u2019<\/b> on the Apple Watch, and click <b>\u2018Reset\u2019<\/b>. <i>(Refer to Image 9)<\/i><\/p>\n\n<p><elem><img alt=\"One Apple Watch on left with a hand symbol pressing Digital Crown and one Apple Watch on right side with hand button pressing Reset on the watch\" class=\"image-editor imagegradient\" data-height=\"350\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a334925d33_Reset-Apple-Watch.jpg\" style=\"width: 600px;\"><\/elem><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 9: Reset Apple Watch<\/i><\/span><\/p>\n\n<p><b>Step 5:<\/b> The process to erase the Apple Watch will start, and the Apple Watch will be erased in a couple of minutes. <i>(Refer to Image 10)<\/i><\/p>\n\n<p><elem><img alt=\"BitRaser Mobile Eraser & Diagnostics main screen showing green tick on Apple Watch denoting successful erasure of Apple Watch\" class=\"image-editor imagegradient\" data-height=\"767\" data-width=\"1365\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a33c91020a_Apple-Watch-Erased-BitRaser-Mobile.png\" style=\"width: 600px;\"><\/elem><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Image 10: Apple Watch Erasure Process Completed<\/i><\/span><\/p>\n\n<p>Your Apple Watch has been successfully erased. You can view its detailed erasure report on the BitRaser Cloud console or download it to your device. <i>(Refer to Report)<\/i><\/p>\n\n<p data-type=\"component-text\"><elem><a data-target=\"#modal_report\" data-toggle=\"modal\" onclick=\"if (!window.__cfRLUnblockHandlers) return false; setScreenshotURL('https:\/\/www.bitraser.com\/asset\/images\/kb\/BitRaser-Mobile-Apple-Watch-Erasure-Report.jpg')\"><img alt=\"BitRaser Report\" class=\"image-editor\" data-height=\"520\" data-width=\"406\" src=\"https:\/\/www.bitraser.com\/images\/article\/669a34162df89_BitRaser-Mobile-Apple-Watch-Erasure-Report-Thumbnail.jpg\" style=\"width: 406px; height: 520px;\"><\/a><\/elem><\/p>\n\n<p><span style=\"font-size:11px;\"><i>Report: Apple Watch Erasure Report<\/i><\/span><\/p>\n<\/div>\n<\/div>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"Jul 19, 2024","view_url":"erase-apple-watch.php"},{"kbarticle_title":"How to Wipe an Acer Laptop?","kbarticle_description":"<div data-type=\"container-content\" class=\"\"><p data-type=\"component-text\"><b>In this KB article, we will highlight Acer's latest business-centric laptops and demonstrate how to permanently wipe data from them using the BitRaser Drive Eraser Cloud variant.<\/b><\/p>\r\n<p data-type=\"component-text\">Founded in 1976, the Taiwanese company Acer has launched several laptops in different domains over the decades. Their diverse range of laptops capable of remote management and enhanced security addresses business-oriented requirements and elevates overall productivity. The TravelMate series, including TravelMate P4 Spin 14 and TravelMate P2 14, Acer\u2019s Spin series, and Acer Aspire Vero Green, are used by businesses to store critical data of partners, stakeholders, employees, and customers.<\/p>\r\n<p data-type=\"component-text\">When Acer laptops reach end-of-life, are reallocated within the organization, or are donated, they need to be wiped clean using a secure data erasure tool like <a href=\"https:\/\/www.bitraser.com\/bitraser-drive-eraser.php\" target=\"_blank\">BitRaser Drive Eraser<\/a> to safeguard data security and stay compliant with prevalent laws and regulations.<br>\r\n<br>\r\nThis KB can be followed to wipe data from Acer laptops using BitRaser Drive Eraser.<\/p>\r\n<h2 data-type=\"component-text\">How to Wipe an Acer Laptop with BitRaser Drive Eraser?<\/h2>\r\n<p data-type=\"component-text\">BitRaser Drive Eraser can wipe all types of Acer laptops; the data wiping process remains the same regardless of the model.<\/p>\r\n<p data-type=\"component-text\">In this KB, we will provide wiping instructions for the Acer Aspire SW5-171P. <i>(Refer to Image 1)<\/i><\/p>\r\n<elem data-type=\"component-text\"><img alt=\"Acer Aspire SW5 171P\" class=\"image-editor imagegradient\" data-height=\"582\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/665718850afa0_Acer-Aspire-SW5-171P.jpg\" style=\"width: 600px;\"><\/elem><p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 1: Acer Aspire SW5-171P&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Image Source: IMEI.info<\/i><\/span><\/p>\r\n<p data-type=\"component-text\">Before proceeding to employ BitRaser Drive Eraser (Cloud Variant) to erase data from the Acer Aspire SW5-171P, it is necessary to meet the following requirements:<\/p>\r\n<p data-type=\"component-text\"><b>Requirements:<\/b><\/p>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Device to Wipe:<\/b> Acer laptop<\/li>\r\n\t<li><b>USB:<\/b> Minimum 2GB of memory<\/li>\r\n\t<li><b>Internet: <\/b>Required<\/li>\r\n<\/ul>\r\n<p data-type=\"component-text\">To simplify the erasure process, this KB is divided into two&nbsp;stages:<\/p>\r\n<div data-type=\"component-text\"><a href=\"#_Stage_1:_\">Stage 1: Download &amp; Create a BitRaser Drive Eraser Bootable USB<\/a><\/div>\r\n<div data-type=\"component-text\"><a href=\"#_Stage_2:_\">Stage 2: Initiating the Erasure Process on the Acer Laptop<\/a><\/div>\r\n<h2 data-type=\"component-text\"><a name=\"_Stage_1:_\">Stage 1: Download &amp; Create a BitRaser Drive Eraser Bootable USB<\/a><\/h2>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 1:<\/b> Using the credentials received in your email, log in to the <a href=\"https:\/\/www.bitrasercloud.com\/\" target=\"_blank\">BitRaser Cloud Console<\/a>.<\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 2:<\/b> Go to the <strong>'Download BitRaser' <\/strong>option on the left pane and click on the&nbsp;<b>\u2018Cloud Variant: BitRaser Drive Eraser\u2019<\/b> option.&nbsp;<\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 3:<\/b>&nbsp;Use&nbsp;Rufus, an open-source software, to make a bootable USB. Download the executable file from their website. Connect the USB device to the host machine.<\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 4:<\/b> Run the Rufus application. Select the ISO file under the Boot Selection option and click on <b>\u2018START\u2019<\/b> to initiate the process. For detailed instructions, refer to our KB article, <a href=\"https:\/\/www.bitraser.com\/kb\/how-to-create-a-bootable-usb-using-rufus.php\" target=\"_blank\">How to Create a Bootable USB with Rufus?<\/a>&nbsp;<\/li>\r\n<\/ul>\r\n<h2 data-type=\"component-text\"><a name=\"_Stage_2:_\">Stage 2: Initiating the Erasure Process on the Acer Laptop<\/a><span style=\"font-size: 15px;\">&nbsp;<\/span><\/h2>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 1:<\/b> Restart the Acer laptop without unplugging the USB. Use the function key, F12 (key may vary according to model), to enter the boot menu for the Acer Aspire SW5-171P. Select the bootable USB you created, then press Enter to boot the laptop with BitRaser. <i>(Refer to Image 2)<\/i><br>\r\n\t<br>\r\n\t<img alt=\"Acer Aspire SW5-171P Boot Menu\" class=\"image-editor imagegradient\" data-height=\"472\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/6657186c84f02_Acer-Aspire-SW5-171P-boot-menu.jpg\" style=\"width: 600px;\"><br>\r\n\t&nbsp;<i style=\"font-size: 11px;\">Image 2: Acer Aspire SW5-171P Boot Menu<\/i>&nbsp;<\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 2:<\/b> Select the first option, <b>\u2018BitRaser,\u2019<\/b> from the BitRaser Boot Menu. <i>(Refer to Image 3)<\/i>&nbsp;<br>\r\n\t<br>\r\n\t<img alt=\"BitRaser Boot Menu\" class=\"image-editor imagegradient\" data-height=\"575\" data-width=\"901\" src=\"https:\/\/www.bitraser.com\/images\/article\/665718e7ae96d_BitRaser-Boot-Menu.jpg\" style=\"width: 600px;\"><br>\r\n\t&nbsp;<i style=\"font-size: 11px;\">Image 3: BitRaser Boot Menu<\/i><\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li>&nbsp;<b>Step 3:<\/b> The home screen will display all the internal and externally connected drives on the Acer Aspire SW5-171P laptop. For this KB, we will only wipe the internal drive of the laptop. <i>(Refer to Image 4)<\/i>&nbsp;<br>\r\n\t<br>\r\n\t<img alt=\"BitRaser Drive Eraser main screen\" class=\"image-editor imagegradient\" data-height=\"568\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/669e077369e54_Selecting-the-drive-you-wish-to-erase.jpg\" style=\"width: 600px;\"><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 4: Selecting the Drive You Wish to Erase<\/i>&nbsp;<\/span><\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 4:<\/b> The software requires an internet connection to retrieve the BitRaser licenses from the Cloud Console. To connect the application to the internet, click on the settings icon, then select the network tab. Based on availability and choice, connect the Acer laptop to the internet via Ethernet or a wireless connection. Then click on <b>\u2018OK\u2019<\/b>. <i>(Refer to Image 5)<\/i>&nbsp;<br>\r\n\t<br>\r\n\t<img alt=\"BitRaser Drive Eraser Network tab screen with OK button highlighted\" class=\"image-editor imagegradient\" data-height=\"568\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/669e079053a9c_Clicking-on-OK-to-Connect-with-the-Network.jpg\" style=\"width: 600px;\"><br>\r\n\t&nbsp;<i style=\"font-size: 11px;\">Image 5: Clicking on \u2018OK\u2019 to Connect with the Network<\/i>&nbsp;<\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 5:<\/b> After the network connection is established, go to the BitRaser Server tab, enter your credentials (username and password), and click on <b>\u2018Connect.\u2019<\/b> The number of licenses is now updated adjacent to the <b>\u2018Licenses left\u2019<\/b> label. <i>(Refer to Image 6)<\/i><br>\r\n\t&nbsp;<br>\r\n\t<img alt=\"BitRaser Drive Eraser BitRaser Server screen with Connect highlighted\" class=\"image-editor imagegradient\" data-height=\"568\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/669e07a279e5b_Clicking-on-Connect-to-connect-with-the-BitRaser-Cloud-console.jpg\" style=\"width: 600px;\"><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 6: Clicking on \u2018Connect\u2019 to Connect with the BitRaser Cloud Console<\/i>&nbsp;&nbsp;<\/span><\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 6:<\/b> By default, NIST 800-88 Purge and total verification are selected as the default erasure method and verification types, respectively. You can change these selections according to your preferences. Click on the <b>\u2018Erase\u2019 <\/b>button. A dialog box will ask for your confirmation. Click <b>\u2018Yes\u2019<\/b> to start the erasure process. <i>(Refer to Images 7 &amp; 8)<\/i>&nbsp;<br>\r\n\t<br>\r\n\t<img alt=\"BitRaser Drive Eraser confirm erasure screen with Yes button highlighted\" class=\"image-editor imagegradient\" data-height=\"568\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/669e07ba8c210_Confirming-to-start-the-erasure-process.jpg\" style=\"width: 600px;\"><br>\r\n\t<span style=\"font-size:11px;\"><i>Image 7: Confirming to Start the Erasure Process<\/i>&nbsp;<\/span><br>\r\n\t<br>\r\n\t<img alt=\"BitRaser Drive Eraser preparing disk to erase screen\" class=\"image-editor imagegradient\" data-height=\"568\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/669e07d6f0ba9_Preparing-a-Disk-to-Permanently-Erase-Data.jpg\" style=\"width: 600px;\"><br>\r\n\t&nbsp;<i style=\"font-size: 11px;\">Image 8: Preparing a Disk to Erase Data Permanently<\/i>&nbsp;<br>\r\n\t<br>\r\n\tThe data wiping process for the Acer Aspire SW5-171P has started, and you can see the erasure progress on the BitRaser screensaver. <em>(Refer to Image 9)<\/em><br>\r\n\t<br>\r\n\t&nbsp;<img alt=\"BitRaser Screensaver erasure progress screen\" class=\"image-editor imagegradient\" data-height=\"563\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/66571ffd81c7f_Erasure-process-in-progress.jpg\" style=\"width: 600px;\"><br>\r\n\t<i style=\"font-size: 11px;\">Image 9: Erasure Process in Progress<\/i><\/li>\r\n<\/ul>\r\n<ul data-type=\"component-text\">\r\n\t<li><b>Step 7:<\/b> Once the data wiping process is completed, you will see a green tick. The digitally signed tamper-proof reports and certificates of erasure can be downloaded from your BitRaser Cloud Console account. <i>(Refer to Images 10 &amp; 11)<\/i><br>\r\n\t<br>\r\n\t<img alt=\"BitRaser Drive Eraser erasure process completion screen\" class=\"image-editor imagegradient\" data-height=\"568\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/67a1afde9b4f4_Erasure-process-completion-screen.jpg\" style=\"width: 600px;\"><br>\r\n\t<i style=\"\"><span style=\"font-size: 11px;\">Image 10: Erasure Process Completion Screen<\/span><\/i><br>\r\n\t<br>\r\n\t<img alt=\"BitRaser screensaver erasure process completion Green tick screen\" class=\"image-editor imagegradient\" data-height=\"568\" data-width=\"750\" src=\"https:\/\/www.bitraser.com\/images\/article\/6657207f629e7_Erasure-process-completed.jpg\" style=\"width: 600px;\"><br>\r\n\t<i style=\"font-size: 11px;\">Image 11: The Erasure Process is Finished<\/i><\/li>\r\n<\/ul>\r\n<\/div>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"May 29, 2024","view_url":"how-to-wipe-an-acer-laptop.php"},{"kbarticle_title":"How to Erase Self-Encrypting Drives?","kbarticle_description":"<div data-type=\"container-content\" class=\"\"><p data-type=\"component-text\"><b>In this KB, we will share step-by-step instructions on how to erase SED or Self-Encrypting Drive using BitRaser Drive Eraser & Diagnostics software.<\/b><\/p>\n<p data-type=\"component-text\">A <b>self-encrypting drive<\/b> is a hard disk drive or solid-state drive that automatically encrypts data as it is written and decrypts it as it is read. SEDs perform all cryptographic operations within the drive's onboard hardware controller, eliminating the need for the host CPU or operating system to handle encryption tasks. Each SED generates a unique Data Encryption Key (DEK) internally, typically during manufacturing or first initialization, which is stored securely within the drive controller and never exposed outside the drive hardware.<\/p>\n<p data-type=\"component-text\">Because they provide built-in encryption with minimal performance impact, SEDs are widely used in industries that handle sensitive information, including defense, healthcare, financial services, and government organizations. Some popular models of SEDs are SanDisk <strong>X300s<\/strong>, <strong>X400<\/strong>, and <strong>X600, <\/strong>Kingston IronKey D300S, diskAshur Pro, Samsung Portable SSD T7 Shield, ADATA DX900, DP900, Intel PRO2500, DataLocker DL4 FE, Aegis Secure Key 3NX Secure Drive, SecureData SecureUSB Duo USB Drive, NGD NVMe SED, Seagate Exos X, and MEMKOR M+ Secure.<\/p>\n<p data-type=\"component-text\">When an SED reaches the end of its lifecycle or needs to be repurposed, the data must be securely erased to prevent unauthorized access. <b>BitRaser Drive Eraser & Diagnostics<\/b> supports secure erasure of SEDs and non-SED storage devices in compliance with globally recognized standards, including <b>NIST SP 800-88<\/b> and <b>IEEE 2883-2022<\/b>.<\/p>\n<div data-type=\"component-text\">\n<p><b><i>Remember: <\/i><\/b><i>To erase SED permanently, the user must have either the <b>\u2018Encryption Key\u2019<\/b> or the <b>\u2018PSID\u2019<\/b> (Physical Security Identification), a unique 32-character string usually printed on the SED label (See image 1). <\/i><\/p>\n<\/div>\n<p data-type=\"component-text\"><elem><elem><elem><img alt=\"Samsung 850 EVO SSD (SED) label showing drive details and highlighted PSID identifier.\" class=\"image-editor imagegradient\" data-height=\"483\" data-width=\"664\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a4244d14d342_samsung-ssd-phyiscal-security-identifier.jpg\" style=\"width: 450px; height: 327px;\"><\/elem><\/elem><\/elem><\/p>\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 1: Physical Security ID<\/i><\/span><\/p>\n<p data-type=\"component-text\">We have divided this KB into 2 stages to make it easier to understand and navigate:<\/p>\n<p data-type=\"component-text\"><a href=\"#stage-1\">Stage 1: Download & Create a BitRaser Bootable USB<\/a><\/p>\n<p data-type=\"component-text\"><a href=\"#_Stage_2:_Wipe\">Stage 2: Wipe Internal SED with BitRaser<\/a><\/p>\n<h2 id=\"stage-1\" data-type=\"component-text\">Stage 1: Download & Create a BitRaser Bootable USB<\/h2>\n<ul data-type=\"component-text\">\n\t<li><b>Step 1:<\/b> Log in to the <a href=\"https:\/\/www.bitrasercloud.com\/\" target=\"_blank\">BitRaser Cloud Console<\/a> using the credentials provided in the email you received after purchasing the software. Navigate to the <b>\u2018Downloads\u2019<\/b> section and click on<b> \u2018Cloud Variant: BitRaser Drive & Diagnostics\u2019<\/b> to download the software ISO image <i>(See Image 2). <\/i><br>\n\t<elem><img alt=\"\" bitraser=\"\" download=\"\" drive=\"\" eraser=\"\" page=\"\" showing=\"\"><\/elem><br>\n\t<elem><img alt=\"BitRaser download page showing Drive Eraser & Diagnostics Cloud Variant details.\" class=\"image-editor imagegradient\" data-height=\"1006\" data-width=\"1870\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e17b634f3e_download-section-bitraser-cloud.png\" style=\"height: 403px; width: 750px;\"><\/elem><br>\n\t<span style=\"font-size:11px;\"><i>Image 2: Download Section - BitRaser Drive Eraser & Diagnostics<\/i><\/span><i> <\/i><i><\/i><\/li>\n<\/ul>\n<p data-type=\"component-text\"><i><\/i><\/p>\n<ul data-type=\"component-text\">\n\t<li><b>Step 2:<\/b> Insert a USB drive with a minimum capacity of <b>2 GB<\/b> into your laptop or desktop. Next, download <b>Rufus<\/b>, a free utility for creating bootable USB drives. Use the software to create a <b>BitRaser bootable USB<\/b> using the downloaded ISO image.\u00a0<br>\n\t<i><br>\n\tFor detailed instructions, refer to our knowledge base article: <\/i><a href=\"https:\/\/www.bitraser.com\/kb\/how-to-create-a-bootable-usb-using-rufus.php\" style=\"background-color: rgb(255, 255, 255);\" target=\"_blank\"><i>How to Create a Bootable USB Using Rufus?<\/i><\/a><\/li>\n<\/ul>\n<h2 data-type=\"component-blank\">\n    <a name=\"_Stage_2:_Wipe\"><\/a>\n    <b>Stage 2: Wipe Internal SED with BitRaser<\/b>\n<\/h2><ul data-type=\"component-text\">\n\t<li><b>Step 1: <\/b>Connect the BitRaser bootable USB to your laptop or desktop and power on the system. During startup, press the <b>\u2018Function Key\u2019<\/b> (such as F2, F9, F10, F12, depending on the system manufacturer) to access the Boot menu.<\/li>\n\t<li><b>Step 2: <\/b>From the Boot Menu, select the BitRaser USB drive (UEFI-PNY DULEY OTG) and press <b>\u2018enter\u2019 <\/b><i>(See Image 3)<\/i>.<br>\n\t<br>\n\t<img alt=\"HP boot menu screen showing UEFI boot options and Samsung SSD.\" class=\"image-editor imagegradient\" data-height=\"902\" data-width=\"1469\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e0f6d16484_hp-boot-menu.jpg\" style=\"height: 461px; width: 750px;\"><br>\n\t<i style=\"\"><span style=\"font-size: 11px;\">Image 3: HP Boot Menu<\/span><\/i><br>\n\t<span style=\"font-size: 11px;\"><i><\/i><\/span><br>\n\tThe device will boot with BitRaser, and you will see your internal SED listed on the BitRaser main screen. The application will display the connected drive as SED under the <b>\u2018Attribute\u2019<\/b> section <em>(See Image 4).<\/em><br>\n\t<i><\/i><br>\n\t<img alt=\"BitRaser Drive Eraser interface showing selected drives, erasure method, and verification.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"896\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e15b28362a_bitraser-main-ui-interface.jpg\" style=\"width: 750px; height: 563px;\"><br>\n\t<i style=\"font-size: 11px;\">Image 4: Main Interface - BitRaser Drive Eraser & Diagnostics<\/i><\/li>\n<\/ul>\n<ul data-type=\"component-text\">\n\t<li><b>Step 3:<\/b> Go to Settings and select the <b>\u2018Network\u2019<\/b> tab. Configure your Ethernet or Wi-Fi connection settings, and then click <b>\u2018Connect\u2019<\/b> to establish an Internet connection <i>(See Image 5)<\/i>.<br>\n\tInternet connectivity is required for BitRaser to sync erasure licenses with the BitRaser Cloud Server and to save erasure and diagnostics reports to the cloud.<br>\n\t<br>\n\t<elem><img alt=\"BitRaser Drive Eraser network settings window showing Ethernet configuration details.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"894\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e67beddabf_bitraser-network-tab.jpg\" style=\"width: 750px; height: 565px;\"><\/elem><br>\n\t<span style=\"font-size:11px;\"><i>Image 5: Network Tab<\/i><\/span><i><\/i><\/li>\n\t<li><b>Step 4:<\/b> Next, go to the <b>\u2018<strong>Server\u2019<\/strong><\/b> tab and enter the same credentials that you used to log in to the <strong>BitRaser cloud<\/strong>. Click <b>\u2018<strong>Connect\u2019<\/strong><\/b> to establish a connection between the software and the <strong>BitRaser server<\/strong><i> (See Image 6)<\/i>.<br>\n\t<br>\n\t<elem><img alt=\"BitRaser Drive Eraser server settings window showing cloud connection details.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"894\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e67eee4bfd_bitraser-server-tab.jpg\" style=\"width: 750px; height: 565px;\"><\/elem><br>\n\t<i><span style=\"font-size:11px;\">Image 6: Server Tab<\/span><\/i><br>\n\t<br>\n\tNow, choose the drive that you want to erase, the erasure method, and the verification type to start the wiping process.\n\t<div class=\"p-3 border mb-3\" data-type=\"component-blank\"><b>Note:<\/b> NIST 800-88 purge is configured as the default erasure method in the software. However, BitRaser supports 26 internationally recognized data erasure methods<i> (See Image 7)<\/i>.<\/div>\n\n\t<div><br>\n\t<img alt=\"BitRaser Drive Eraser showing a list of supported data erasure methods.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"896\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e1a2cbbbb2_erasure-methods-supported-by-bitraser.jpg\" style=\"width: 750px; height: 563px;\"><br>\n\t<i style=\"font-size: 11px;\">Image 7: Erasure Methods Supported by BitRaser Drive Eraser & Diagnostics<\/i><\/div>\n\t<\/li>\n<\/ul>\n<p data-type=\"component-text\"><i><\/i><\/p>\n<ul data-type=\"component-text\">\n\t<li><b>Step 5:<\/b> Click <b>\u2018Erase\u2019<\/b> to begin the SED wiping process <i>(See Image 8)<\/i>.<br>\n\t<br>\n\t<elem><img alt=\"BitRaser Drive Eraser interface showing selected drives and erase settings.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"894\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e6840a0dab_begin-bitraser-data-erasure-process.jpg\" style=\"width: 750px; height: 565px;\"><\/elem><br>\n\t<span style=\"font-size:10px;\"><i>Image 8: <\/i><i>Begin Erasure <\/i><i>\u00a0<\/i><\/span><br>\n\t<i><\/i><br>\n\tOnce you click erase, you will be prompted to enter the <b>\u2018Disk Key\u2019<\/b> or the <b>\u2018PSID\u2019<\/b> under the <b>\u2018Key\/PSID\u2019<\/b> section. Enter your SED key or PSID, and click <b>\u2018Save\u2019<\/b> <i>(See Image 9)<\/i>.<br>\n\t<br>\n\t<elem><img alt=\"BitRaser Drive Eraser window showing PSID key entry for SSD erasure.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"894\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e68719b609_enter-disk-key-or-PSID-key.jpg\" style=\"width: 750px; height: 565px;\"><\/elem><br>\n\t<i><span style=\"font-size:11px;\">Image 9: Enter Disk Key\/PSID <\/span>\u00a0<\/i><br>\n\t<br>\n\tAn alert window pops up stating,\u00a0<b>\u201cAre you sure you want to start the erasure process?\u201d<\/b>\u00a0then, click <b>\u2018Yes\u2019<\/b> to proceed <i>(See Image 10)<\/i>.<br>\n\t<br>\n\t<elem><img alt=\"BitRaser Drive Eraser confirmation window for starting the data erasure process.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"894\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e69012caf1_bitraser-data-erasure-confirmation-window.jpg\" style=\"width: 750px; height: 565px;\"><\/elem><br>\n\t<i style=\"\"><span style=\"font-size: 11px;\">Image 10: Erasure Confirmation Window<\/span><\/i><br>\n\t<span style=\"font-size: 11px;\"><i><\/i><\/span><br>\n\tThe software will start erasing your self-encrypting drive <i>(See Image 11)<\/i>.<br>\n\t<br>\n\t<elem><img alt=\"BitRaser Drive Eraser showing active data erasure progress for selected drives.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"894\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e694ca4d5d_sed-data-erasure-started.jpg\" style=\"width: 750px; height: 565px;\"><\/elem><br>\n\t<i style=\"\"><span style=\"font-size: 11px;\">Image 11: SED Erasure Started<\/span><\/i><br>\n\t<span style=\"font-size: 11px;\"><i><\/i><\/span><br>\n\tThe software has completed the <b>SED Drive Erasure Process<\/b> <i>(See Image 12)<\/i><br>\n\t<br>\n\t<elem><img alt=\"BitRaser Drive Eraser showing completed data erasure with 100% progress on selected drives.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"894\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e696bdea56_sed-data-erasure-process-completed.jpg\" style=\"width: 750px; height: 565px;\"><\/elem><br>\n\t<i style=\"font-size: 11px;\">Image 12: SED Erasure Completed<\/i><\/li>\n<\/ul>\n<p data-type=\"component-text\"><i><\/i><\/p>\n<p data-type=\"component-text\">You can view and download the SED erasure report from your BitRaser Cloud account from any internet-enabled location globally <i>(See the Report)<\/i>.<br>\n\u00a0<\/p>\n<p data-type=\"component-text\"><elem><a href=\"https:\/\/www.bitraser.com\/pdf\/Reports\/Autopilot-Detection\/BitRaser-Detector-For-Autopilot-Sample-Report.pdf\" target=\"_blank\"><img alt=\"BitRaser Drive Eraser report showing data erasure results and validation details for self encrypting drive..\" class=\"image-editor imagegradient\" data-height=\"520\" data-width=\"406\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e1bfd5e2b2_bitraser-drive-eraser-and-diagnostics-sed-erasure-report.jpg\" style=\"width: 450px; height: 576px;\"><\/a><\/elem><br>\n<span style=\"font-size:11px;\"><i>Report: BitRaser Drive Eraser & Diagnostics SED Erasure Report<\/i><\/span><\/p>\n<h2 data-type=\"component-text\"><b>Optional - Perform Hardware Diagnostics<\/b><\/h2>\n<p data-type=\"component-text\">BitRaser Drive Eraser includes a built-in<b> \u2018Hardware Diagnostics\u2019<\/b> feature that helps you check the health and performance of your device's hardware components. It can run automated and manual tests on components such as the CPU, memory, storage drive, battery, GPU, Ethernet adapter, CMOS, and peripherals like the keyboard, mouse, and microphone.<\/p>\n<div class=\"p-3 border mb-3\" data-type=\"component-blank\">\n<b>Note:<\/b> By default, the application is configured to perform only data erasure. You can customize it to perform both erasure and diagnostics either by using the ISO Customization feature in BitRaser Cloud or by changing the settings within the software <i>(See Image 13)<\/i>.<\/div><p data-type=\"component-blank\"><\/p><p data-type=\"component-text\"><elem><img alt=\"BitRaser Drive Eraser settings window showing default process and erasure options\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"896\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e1c5f043cc_bitraser-drive-eraser-and-diagnostics-default-process-settings.jpg\" style=\"width: 750px; height: 563px;\"><\/elem><br>\n<i><\/i><\/p>\n<p data-type=\"component-text\"><span style=\"font-size:11px;\"><i>Image 13: Default Process Settings<\/i><\/span><br>\n\u00a0<\/p>\n<p data-type=\"component-text\">Let us see the steps to perform Hardware Diagnostics:<\/p>\n<ul data-type=\"component-text\">\n\t<li><b>Step 1:<\/b> Click on the <b>\u2018Component Test\u2019 <\/b>tab. It will display the main interface of the diagnostic module <i>(See Image 14)<\/i>.<br>\n\t<br>\n\t<img alt=\"BitRaser hardware diagnostics interface showing system component test options.\" class=\"image-editor imagegradient\" data-height=\"673\" data-width=\"896\" src=\"https:\/\/www.bitraser.com\/images\/article\/6a3e1c9d43c1b_bitraser-hardware-diagnostics-main-ui.jpg\" style=\"width: 750px; height: 563px;\"><br>\n\t<i style=\"font-size: 11px;\">Image 14: Hardware Diagnostics Main UI<\/i><\/li>\n<\/ul>\n<p data-type=\"component-text\"><i><\/i><\/p>\n<ul data-type=\"component-text\">\n\t<li><b>Step 2:<\/b> Click <b>\u2018Start\u2019<\/b> to begin the diagnostics process. The software will perform the <b>\u2018Auto-Tests\u2019<\/b> in the background, and prompt you to begin the <b>\u2018Manual Tests\u2019<\/b>.<br>\n\t<br>\n\tFollow the on-screen instructions to perform each manual test. After completing a test, click <b>Next<\/b> and confirm whether the hardware component is functioning properly by selecting <b>Yes<\/b> or <b>No<\/b>. Repeat this process for all remaining manual tests.<\/li>\n<\/ul>\n<p data-type=\"component-text\">Once testing is complete, BitRaser generates digitally signed hardware diagnostics reports that can be saved in PDF, CSV, or XML formats. You have the provision to download the <b>'Long'<\/b> or <b>'Short'<\/b> Report as per your business requirements. This includes a full test summary, device information, and component-level results.<\/p>\n<\/div>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"Feb 27, 2024","view_url":"erase-self-encrypting-drives.php"},{"kbarticle_title":"[Resolved] Error Code 1524: Renew Your Subscription","kbarticle_description":"<div data-type=\"container-content\" class=\"\"><div data-type=\"component-text\">\n<p><b>\u2018Error Code: 1524\u2019<\/b> is not an error message but a reminder that your subscription has ended. The subscription for <b>\u2018BitRaser File Eraser Corporate\u2019<\/b> starts when you activate the software and ends one year later.<\/p>\n\n<p>If your subscription has expired, you will see the message below.<\/p>\n\n<p><i>\u201cYour license has expired<\/i><\/p>\n\n<p><i>Please renew License to access all software features.<\/i><\/p>\n\n<p><i>Error Code: 1524<\/i><\/p>\n\n<p><i>App: BitRaser File Eraser- Corporate \u2026.\u201d<\/i>\u00a0<\/p>\n\n<p><i><\/i><\/p>\n\n<p><elem><elem><elem><elem><elem><img alt=\"BitRaser File Eraser Corporate Error Code 1524 Screen\" class=\"image-editor imagegradient\" data-height=\"207\" data-width=\"502\" src=\"https:\/\/www.bitraser.com\/images\/article\/65fa8a254f755_Error-Code-1524-BitRaser-File-Eraser-Corporate.png\" style=\"width: 502px; height: 207px; border-width: 1px; border-style: solid;\"><\/elem><\/elem><\/elem><\/elem><\/elem><\/p>\n\n<p>\u00a0<\/p>\n\n<h2>How to Resolve Error Code 1524?<\/h2>\n\n<p>To resolve Error Code 1524, you must renew your subscription. You may directly go to the BitRaser File Eraser Corporate Buy Now Page and renew your subscription.<\/p>\n\n<ul>\n\t<li>Buy Now Page: <a href=\"https:\/\/www.bitraser.com\/bitraser-file-eraser\/buy-now.php\" target=\"_blank\">BitRaser File Eraser Corporate \u2013 Windows<\/a><\/li>\n\t<li>Buy Now Page: <a href=\"https:\/\/www.bitraser.com\/bitraser-file-eraser-mac\/buy-now.php\" target=\"_blank\">BitRaser File Eraser Corporate \u2013 Mac<\/a><\/li>\n<\/ul>\n\n<p>If you cannot activate the software and are experiencing this activation error, please contact our technical support team at <a href=\"mailto:techsupport@stellarinfo.com\">techsupport@stellarinfo.com<\/a>, or you may raise a ticket on the <a href=\"https:\/\/www.bitraser.com\/bitraser-support.php\" target=\"_blank\">BitRaser Support page<\/a>.<\/p>\n<\/div>\n<\/div>","kbarticle_author":null,"kbarticle_image":null,"kbarticle_date":"Feb 22, 2024","view_url":"resolved-error-code-1524.php"}]}