Upward Assets is an ITAD company located in Oklahoma City that delivers disposition services to Fortune 500 corporations, state & federal agencies, hospitals, schools, etc.
Business Need
Upward Assets approached BitRaser with the following needs:
- Multiple Drive Types Wiping: The Company was using the WipeOS drive wiping solution and was looking for a change considering its limitation on wiping various types and models of drives.
- Effective Technical Support: The Company was looking for a supportive and efficient technical support team to help them resolve any technical issue.
- Operational Scalability: They required a solution to help them scale up their operations over a network using PXE boot. Previously they used an appliance for this process.
Challenges
The company was using another software WipeOS that could not fulfill their data wiping needs with limited wiping capabilities. They needed a scalable solution supporting PXE boot wipe to erase multiple machines over a
network. The company also required responsive technical support round the clock to resolve any issue.
Solution: BitRaser’s team inspected the requirements of Upward Assets and suggested BitRaser Drive Eraser software for wiping different types and models of hard drives and SSDs across a wide variety
of storage devices. The team assisted them in setting up a PXE deployment which helped them to wipe multiple machines simultaneously over the network. In addition, the BitRaser Technical support team was able to guide and help
the company with any technical issue they faced.
BitRaser Benefits
-
Multiple Drive Type Wiping: BitRaser has one license type to support all kinds of drives HDD, SSD, USB, SATA, PATA, etc. Permanent data wiping is guaranteed in compliance with global media sanitization
standards like NIST 800-88.
- Boosts Productivity: BitRaser PXE boot data wiping solution is a great tool to wipe multiple machines on a network simultaneously.
- Ease of Access through Cloud Repository: Erasure reports & certificates are stored in a cloud repository for easy access from any location.
- Supportive Customer Support: Upward Assets was delighted with the technical support team. They found the team to be useful in providing fast and quick solutions.
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