This guide walks you through step-by-step instructions on how to diagnose Android® devices running on OS 5.0 and above including Google Pixel 4a, Google Pixel 4a 5G, OnePlus 9, OnePlus 9 Pro, Moto G Power (2021), Samsung Galaxy S21 Ultra, Samsung Galaxy Note 20 Ultra, Samsung Galaxy S21 etc., and Android® tablets by using BitRaser Mobile Eraser & Diagnostics software.
Stage 1 (One-time)
5 Minutes
Provides the steps to download the software ISO image file from BitRaser Cloud
Stage 2 (One-time)
5 Minutes
Provides instructions to create a bootable USB for installing the software on PC.
Stage 3 (One-time)
5 Minutes
Instructs on how to install the software, connect host machine to the Internet & acquire licenses
Stage 4
Shares the steps to diagnose Android devices by using BitRaser software installed on the host machine.
These instructions help you get started with diagnosing Android devices in less than 15 minutes.
Stage 1
Stage 2
After successful completion of the process, you will have a bootable USB media for installing BitRaser Mobile Eraser & Diagnostics tool on the host machine via Boot menu.
Stage 3
Backup Important Data screen will appear with message prompt to back up the data and choose disk partitioning options before proceeding further on software installation process.
Caution: Installing BitRaser Mobile Eraser and Diagnostics software on your PC or laptop will format the hard drive to create partitions. Backup the data stored on your PC before installing BitRaser Mobile Eraser and Diagnostics. The software overwrites the existing operating system to create a dedicated environment & setup for performing mobile Diagnostics through the allocated machine on a full-time basis.
Follow these steps to create a new user profile:
Note: The new user profile is only to login to BitRaser Mobile Eraser and Diagnostics application on the host PC. This profile has no link with BitRaser Cloud credentials. The credentials to login to BitRaser Cloud are separate.
After creating user profile, you would need to connect the application to BitRaser cloud for acquiring the license information as follows:
For Ethernet, follow these steps:
For Wi-Fi, follow these steps:
Stage 4
After the process is completed, the software will generate digitally signed reports for all the diagnosed devices (phones & tablets), like OnePlus 9 Pro, Google Pixel 4a, Samsung Galaxy S21 Ultra, Samsung Galaxy Note 20 Ultra, OnePlus 9, Moto G Power (2021), Samsung Galaxy S21, Google Pixel 4a 5G etc. You can save the reports automatically on your BitRaser Cloud account.
You have successfully diagnosed your Android devices using
BitRaser Mobile Eraser & Diagnostics software.
Android is a registered trademark of Google LLC.
Requirements
This guide walks you through step-by-step instructions on how to diagnose all Android® devices including OnePlus 9 Pro, Google Pixel 4a, Samsung Galaxy S21 Ultra, Samsung Galaxy Note 20 Ultra, OnePlus 9, Moto G Power (2021), Samsung Galaxy S21, Google Pixel 4a 5G etc., and Android® tablets by using BitRaser Mobile Eraser & Diagnostics software. Instructions given in this manual are divided into 3 stages to provide you an easy-to-understand and practical method for performing automated & assisted diagnostic tests on Android devices with minimal efforts.
Stage 1 (One-time)
1 Minutes
Download BitRaser Mobile Diagnostics Tool executable file from the email received post purchase.
Stage 2 (One-time)
4 Minutes
Install the BitRaser Mobile Diagnostics tool on the Mac machine.
Stage 3
Launch and start the BitRaser Mobile Eraser & Diagnostics tool upon successful installation.
These instructions help you get started with diagnosing iOS® devices in less than 5 minutes
Stage 1
Stage 2
Stage 3
(Select the check box of auto login, so that the next time you launch the tool the application gets connected to the cloud account automatically)
(The main interface will display all the connected devices with ‘Erase’ as the default action with checkbox. Click on ‘Erase’ to switch the process to 'Diagnose')
On the device, go to settings > About < device >
Tap Build Number under About Device for minimum seven times to make Developer Options available
Go back to the Settings screen. Scroll down until you see "Developer Options".
Select Developer Options
On Developer Options screen scroll down and enable USB Debugging
Click on the ‘Start’ Button as displayed above to initiate the diagnostics process after enabling the USB debugging.
The digitally signed Diagnostics Reports for all the tested devices will be automatically saved to your BitRaser Cloud account.
Requirements
This guide walks you through step-by-step instructions on how to diagnose all Android® devices including OnePlus 9 Pro, Google Pixel 4a, Samsung Galaxy S21 Ultra, Samsung Galaxy Note 20 Ultra, OnePlus 9, Moto G Power (2021), Samsung Galaxy S21, Google Pixel 4a 5G etc., and Android® tablets by using BitRaser Mobile Eraser & Diagnostics software. Instructions given in this manual are divided into 3 stages to provide you an easy-to-understand and practical method for performing automated & assisted diagnostic tests on Android devices with minimal efforts.
Stage 1 (One-time)
1 Minutes
Download BitRaser Mobile Diagnostics Tool executable file from the email received post purchase.
Stage 2 (One-time)
4 Minutes
Install the BitRaser Mobile Diagnostics tool on the Windows machine.
Stage 3
Launch and start the BitRaser Mobile Eraser & Diagnostics tool upon successful installation.
These instructions help you get started with diagnosing Android® devices in less than 5 minutes
Stage 1
Stage 2
Stage 3
(Select the check box of auto login, so that when the next time you launch the tool, the application gets connected to the cloud account automatically)
(The main interface will display all the connected devices with ‘Erase’ as the default action with checkbox. Click on ‘Erase’ to switch the process to 'Diagnose'.)
On the device, go to settings > About < device >
Tap Build Number under About Device for minimum seven times to make Developer Options available
Go back to the Settings screen. Scroll down until you see "Developer Options".
Select Developer Options
On Developer Options screen scroll down and enable USB Debugging.
Click on the ‘Start’ Button as displayed above to initiate the diagnostics process after enabling the USB debugging.
The digitally signed Diagnostics Reports for all the erased devices will be automatically saved to your BitRaser Cloud account.
Requirements
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