This guide walks you through step-by-step instructions on how to diagnose Android phones and tablets by using BitRaser Mobile Eraser & Diagnostics software. Instructions given in this manual are divided into 4 stages to provide you an easy-to-understand and practical method for performing automated & assisted diagnostic tests on Android devices with minimal efforts.
Stage 1 (One-time) 5 Minutes
Provides the steps to download the software ISO image file from BitRaser Cloud
Stage 2 (One-time) 5 Minutes
Provides instructions to create a bootable USB for installing the software on computer.
Stage 3 (One-time) 5 Minutes
Instructs on how to install the software, connect host machine to the Internet & acquire licenses
Shares the steps to diagnose Android devices by using BitRaser software installed on the host machine.
These instructions help you get started with diagnosing Android devices in less than 15 minutes.
After successful completion of the process, you will have a bootable USB media for installing BitRaser Mobile Eraser & Diagnostics tool on the host machine via Boot menu.
Backup Important Data screen will appear with message prompt to back up the data and choose disk partitioning options before proceeding further on software installation process.
Caution: Installing BitRaser Mobile Eraser and Diagnostics software on your computer or laptop will format the hard drive to create partitions. Backup the data store on your computer before installing BitRaser Mobile Eraser and Diagnostics. The software overwrites the existing operating system to create a dedicated environment & setup for performing mobile diagnosis through the allocated machine on a full-time basis.
Follow these steps to create a new user profile:
Note: The new user profile is only to login to BitRaser Mobile Eraser and Diagnostics application on the host computer. This profile has no link with BitRaser Cloud credentials. The credentials to login to BitRaser Cloud are separate.
After creating user profile, you would need to connect the application to BitRaser cloud for acquiring the license information as follows:
For Ethernet, follow these steps:
For Wi-Fi, follow these steps:
After the process is completed, the software will generate digitally signed reports for all the diagnosed devices (phones & tablets) and save them automatically on your BitRaser Cloud account.
You have successfully diagnosed your Android devices using
BitRaser Mobile Eraser & Diagnostics software.
Android is a registered trademark of Google LLC.