KVS Computers is a trusted small business delivering reliable technology services, premium products, and sustainable e-recycling solutions to both individual and business clients. KVS is R2 certifed & ensures excellence in environmental responsibility, health and safety, quality assurance, and data security. KVS offers data wiping & device repair services at competitive prices—ensuring cost-effective, high-quality support without compromise.
Business Need
- Wipe Different Apple Devices: KVS faced multiple issues in securely erasing Apple Silicon Macs and Apple Watch models ; that were not supported by their existing vendor.
- Faster Mac Wiping: Their previous solution, Phonecheck, presented usability challenges, slowing down workflows and increasing handling time per device. They needed a faster Mac wiping solution with scalability.
- Cost Effective Solution: For KVS processing a moderate volume of mobile devices, the high cost structure of the existing tool Phonecheck offered poor ROI.
- Bridge Compliance Gaps: Maintaining alignment with ISO 27001 and R2 requirements was difficult due to limited reporting and audit-readiness in their previous software.
Solution: BitRaser provided a flexible and cost-effective solution for wiping Macs and mobile devices, perfectly aligning with the client’s operational needs. Its command-based Mac wiping capability proved to be a game changer for both M series and Intel-based Macs. With dependable performance & responsive support, KVS achieved efficient operations and full compliance through comprehensive reporting.
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