Learn How to Wipe Chromebook

In this deployment guide, we will share step-by-step instructions to Wipe a Chromebook.

You can download BitRaser Drive Eraser for Chromebook APK file from the Google Play Store on the device that needs to be erased. The software securely erases data from all Chromebook models, including those from Google, Acer, Lenovo, Samsung Galaxy, Asus, HP, and others.

The process for erasing Chromebooks has been bifurcated into 3 stages:

Stage 1: Login & Enroll the Chromebook
Stage 2: Download & Install BitRaser for Chromebook
Stage 3: Erase Chromebook

Stage 1: Login & Enroll the Chromebook

Note: Enrolling the Chromebook is a crucial step, as it provides the necessary permission to the BitRaser application for retrieving accurate hardware information and enables the automatic execution of the Powerwash process, ensuring complete sanitization of the Chromebook.
Enrollment credentials will be given by BitRaser team.

Step 1: Power ‘On’ the Chromebook (See Image 1a) and connect the device to the internet by following the on-screen instructions. Once connected, you will see the “Choose your Chromebook’s setup” screen.
Go to the bottom and click on ‘Device enrollment.’ (See Image 1b)

Image 1a: Chromebook Welcome Screen

Image 1b: Chromebook Setup Screen
Step 2: Enter your ‘‘Enrollment Credentials’ to begin the enrollment process. First, input your ID and click ‘Next’ (See Image 2a).

On the next screen, enter your Password and click ‘Enroll Enterprise Device’ (See Image 2b).

Once your credentials are validated, the ‘Enterprise Enrollment’ process will be completed; click on ‘Done’ (See Image 2c).

Note: ITADs can also use a barcode scanner to scan and automatically enter the credentials on the Chromebook.

Image 2a: Enter Enrollment ID

Image 2b: Enter the Enrollment Password to Enroll the Device with BitRaser

Image 2c: Enterprise Enrollment Completed, Click Done
Step 3: Once your device has been enrolled, you must ‘Sign in’ to the Chromebook using the Enrollment Credentials. In case you haven’t enrolled your Chromebook, then simply log in using your ‘Google’ credentials.

Enter your E-Mail ID and then press ‘Next’ (See Image 3a).

Then, enter ‘Password’ and click ‘Next’ (See Image 3b).

Image 3a: Enter E-Mail to Sign in to Chromebook

Image 3b: Enter Password to Sign in to Chromebook

Once you have signed in to the Chromebook, you can now download the BitRaser Software and begin the Chromebook erasure process.

Stage 2: Download & Install BitRaser for Chromebook

Step 1: Go to the Google Play Store. Search for ‘BitRaser’ and press ‘enter.’

Select ‘BitRaser for Chromebook’ and click ‘Install’ (See Image 4a).

Once installed, click on ‘Open’ (See Image 4b).

Image 4a: Search & Install BitRaser for Chromebook

Image 4b: Click on Open to initiate the BitRaser Application
Step 2: You will be redirected to the ‘All files access’ screen, where you will be prompted to grant the software permission to access and manage all files on the system. Click the ‘Toggle Button’ to enable access. (See Image 5)

Image 5: Provide All Files Access to BitRaser

The BitRaser software has been installed on your device to wipe Chromebook. The software will appear on your screen once the previous window is closed.

Stage 3: Erase Chromebook

Step 1: The BitRaser Drive Eraser for Chromebook will start. You will see a window prompting you to enter your BitRaser Cloud credentials to access the ‘BitRaser Cloud Console.’ Use the credentials delivered to you via email. There are two ways by which you can enter your login credentials.
- Using a Barcode Scanner
- Entering Credentials Manually
Once the credentials are entered, the application automatically connects with BitRaser Cloud. You will now see the main screen of the BitRaser Drive Eraser for the Chromebook application. The number of erasure licenses is displayed in the bottom right corner. (See Image 6)

Image 6: Enter Credentials to Connect the Application to BitRaser Cloud
Step 2: Select the ‘Erasure Method’ and ‘Verification’ according to your data destruction policy. We are using the default erasure method - ‘NIST 800-88 Clear’ and ‘Total Verification.’ Post selection, click ‘Erase.’

You will be able to see the Chromebook erasure progress at the bottom. One erasure license will be deducted from your earlier count. (Refer to Image 7)

Image 7: Chromebook Erasure in Progress

The erasure process will be completed in a few minutes, permanently removing all sensitive data from the Chromebook. Post erasure, the application will prepare and perform a ‘Powerwash’ on the Chromebook. (See Image 8)

Note: Powerwash is a Chromebook feature that resets the device to its original factory settings. It is required to complete the erasure process and make the device ready for reuse.

Image 8: Preparing for Powerwash Screen BitRaser

Once the Powerwash is complete, all data on your Chromebook is permanently and irreversibly erased. You have successfully wiped the Chromebook using BitRaser software. This ensures it is safe for resale, disposal, or reallocation without any risk of data leakage. You can verify the erasure status through a tamper-proof Chromebook erasure report, which is automatically saved to your BitRaser Cloud account. (See Report below)