BitRaser® Mobile Eraser – Wiping iOS® Devices

This guide walks you through step-by-step instructions on how to wipe iOS devices running on iOS versions 9.0 and above like iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max iPhone 13 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 12, iPhone 11 Pro Max, iPhone 11, Apple iPhone XR, Apple iPhone XS Max etc., and iPad® by using BitRaser Mobile Eraser & Diagnostics software.

Stage 1 (One-time) 5 Minutes

Provides the steps to download the software ISO image file from BitRaser Cloud

Stage 2 (One-time) 5 Minutes

Provides instructions to create a bootable USB for installing the software on PC.

Stage 3 (One-time) 5 Minutes

Instructs on how to install the software, connect host machine to the Internet & acquire licenses

Stage 4 

Shares the steps to wipe iPhone (or iPad) by using BitRaser software installed on the host machine.

These instructions help you get started with erasing iOS devices in less than 15 minutes.

*Note: Total wiping time for a device will vary as per its storage capacity & erasure standard chosen.

Stage 1

Download BitRaser Mobile Eraser ISO Image File from BitRaser Cloud – [5 Minutes]

  • Step 1 Login to your cloud account using the credentials delivered to your email.
  • Step 2 Click user profile icon on BitRaser cloud Home screen to reveal BitRaser Mobile Eraser & Diagnostics downloadable ISO file
  • Step 3 ClickDownload BitRaser Mobile ISO to download ISO image of the software

Stage 2

Burn BitRaser Mobile Eraser ISO on USB Drive to Create Bootable Media

  • Step 1 Visit https://rufus.ie to download rufus – an open source application widely used for creating bootable USB flash drive.
  • Step 2 Install Rufus application on your laptop or desktop and then connect a USB drive to the system.
  • Step 3 Launch Rufus and follow instructions in the below annotated image. Click START to initiate the next steps for bootable USB media creation.
Tap the eight times to make
  • Step 4 Click 'Yes' on the pop-up message box to proceed further.
  • Step 5 Click OK on the final pop-up confirmation message to start burning BitRaser Mobile Eraser ISO file on USB.

After successful completion of the process, you will have a bootable USB media for installing BitRaser Mobile Eraser & Diagnostics tool on the host machine via Boot menu.

Stage 3

Install BitRaser Mobile Eraser, Create New User Profile, & Acquire Licenses

  • Step 1 Connect the bootable USB media to your host machine (laptop or desktop).
  • Step 2 Power ON the machine and press Function keys as applicable for your device 'make' and 'model' to enter Boot Menu.
  • Step 3 Select USB Device option and press Enter.
    • BitRaser Mobile Eraser & Diagnostics Installation Wizard will appear after the host PC boots successfully
  • Step 4 Click Next to see the End User License Agreement screen. Click Accept & then click 'Next.

    • Backup Important Data screen will appear with message prompt to back up the data and choose disk partitioning options before proceeding further on software installation process.

    • Caution: Installing BitRaser Mobile Eraser and Diagnostics software on your PC or laptop will format the hard drive to create partitions. Backup the data stored on your PC before installing BitRaser Mobile Eraser and Diagnostics. The software overwrites the existing operating system to create a dedicated environment & setup for performing mobile erasure through the allocated machine on a full-time basis.

  • Step 5 After backing up your data, Click Next.
  • Step 6 On the next screen, select the hard drive from dropdown list for installing the software. Next, click Start Installation
    • The wizard will begin installing the software displaying "Please wait…installation is in progress" message.
    • After the installation is completed, the screen will display "Installation process completed" dialog.
  • Step 7 Remove the USB drive and click Reboot.
    • Note: When you run BitRaser Mobile Eraser and Diagnostics for the first time after system restart, it will prompt you to create a new user profile for easy manageability of mobile diagnostics tasks from a centralized device & interface.

    Follow these steps to create a new user profile:

  • Step 8 Launch the software. Click Create New User button.
  • Step 9 Next, fill in the Username and Password to create new user profile.

    Note: The new user profile is only to login to BitRaser Mobile Eraser and Diagnostics application on the host PC. This profile has no link with BitRaser Cloud credentials. The credentials to login to BitRaser Cloud are separate.

    After creating user profile, you would need to connect the application to BitRaser cloud for acquiring the license information as follows:

  • Step 10 Click Network icon on bottom right corner of the Home screen.
  • Step 11 Click Network tab in Settings window.
  • For Ethernet, follow these steps:

    • Select Ethernet radio button.
    • Select Network Device from dropdown list.
    • Select Automatic (DHCP) in Configuration. All other fields will be auto-populated.
    • Click Connect.

    For Wi-Fi, follow these steps:

    • Click Wireless tab.
    • Double click applicable wireless network in the displayed list
    • Enter password of the wireless network & then click Connect
  • Step 12 Next, click User tab in Settings window
  • Step 13 Enter BitRaser cloud URL, login user name & password. Click Login.
    • The software will connect to BitRaser cloud and access license information to initiate mobile erasure process

Stage 4

Wipe iOS Device Using BitRaser Mobile Eraser Installed on Host Machine

  • Step 1 Run BitRaser Mobile Eraser and Diagnostics.
  • Step 2 Connect the iOS device(s) (iPhone and/or iPad) to the host PC.
    • The main interface will display all the connected devices
    • Subsequently, the 'Trust this Computer' alert message will pop-up on your iOS device. Click on Trust .
  • Step 3 Select Erasure Method from dropdown list at the bottom of screen and Click Start
    • A message box will pop-up, asking for final confirmation to initiate the erasure process.
  • Step 4 Click Proceed to initialize the erasure process.
    • The software will start analyzing the connected devices to the host machine. The software will list Device Status, Device Type, ECID/IMEI and Serial Number of the connected devices.
    • Before initiating erasure, the firmware downloading process will begin for the connected iOS devices. In case if the firmware is already downloaded, the firmware version will be checked. Subsequently, the restoration process will begin immediately.
    • After successful restoration, the software will start erasing all the connected devices
    • After successful completion of an erasure task, the software interface will display Completed as the final status for all the wiped devices

    After the process is completed, the software will generate digitally signed reports for all the wiped iOS devices (phones & tablets), like iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 12, iPhone 11 Pro Max, iPhone 11, Apple iPhone XR, Apple iPhone XS Max etc. You can save the reports automatically on your BitRaser cloud account.

    iOS is a registered trademark of Cisco.

    iPhone, iPad and iPod touch are registered trademarks of Apple

Requirements

Blank USB:
2 GB or More
Internet connectivity: Ethernet or Wi-Fi
Dedicated host machine
(desktop or laptop) to support the overall procedure
iOS devices
(iPhone/iPad) that need to be wiped

BitRaser® Mobile Eraser – Wiping iOS® Devices

This guide walks you through step-by-step instructions on how to wipe iOS devices running on iOS versions 9.0 and above like iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max iPhone 13 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 12, iPhone 11 Pro Max, iPhone 11, Apple iPhone XR, Apple iPhone XS Max etc., and iPad® by using BitRaser Mobile Eraser & Diagnostics software.

Stage 1 (One-time) 1 Minutes

Download BitRaser Mobile Eraser executable file from the email received post purchase.

Stage 2 (One-time) 4 Minutes

Install the BitRaser Mobile Eraser tool on the Windows machine.

Stage 3

Launch and start the BitRaser Mobile Eraser & Diagnostics tool upon successful installation.

These instructions help you get started with wiping iOS devices in less than 5 minutes.

Note: Total wiping time for a device will vary as per its storage capacity & erasure standard chosen.


Stage 1

Download BitRaser Mobile Eraser .dmg file:

  • Step 1 Click on the application Download Link received on your email after purchase. Alternatively you can also download the set up file by login to your Cloud account.
  • Step 2 Once the download is complete, double click on downloaded .dmg file to start the installation.

Stage 2

Install the BitRaser Mobile Eraser tool on the Mac machine:

  • Step 1 Double click the- dmg file to start the installation process. Refer the following screens to complete the installation
  • Step 2 Drag and drop the BitRaser Mobile application to the Applications folder.
  • Step 3 Accept the End User License agreement and click ‘I Agree’ to proceed.
  • Step 4 Installation is now completed and the application is launched after initialization.

Stage 3

Launch and Start the BitRaser Mobile Eraser & Diagnostics Tool to Begin Erasure Process:

  • Step 1 Login to your Cloud account to acquire the licenses purchased. After the connection is established status will show as 'connected'.
  • Step 2 Click OK.

    (Select the check box of auto login, so that the next time you launch the tool the application gets connected to the cloud account automatically)

  • Step 3 Connect the iOS device to the machine via USB cable. The default erasure standard is pre-selected. You can change the erasure standard according to your requirement.
  • Step 4 Click on the Start Button as displayed below to start the process after clicking on the Trust prompt on the iPhone or iOS device.
  • Step 5 The Erasure process will start on the device upon clicking the ‘Start’ button. The application will perform secure erasure and restore the iOS on the device.
  • Step 6 The erasure process has now been completed on the iOS device. After successful completion of an erasure task, the software interface will display Completed as the final status for all the erased devices.

    The digitally signed Eraser Reports for all the erased devices will be automatically saved to your BitRaser Cloud account. You can also view the erasure reports from the 'Report' tab.

Requirements

Processor:
x86 or x64, Apple M1 Processor
RAM:
4 GB Minimum (8 GB Recommended)
Hard Disk:
1 GB of free space in boot volume
Operating System:
macOS High Sierra (10.13) and above
iOS Version for Device Erasure or Diagnostics:
All versions supported for Erasure
Android Version for Device Erasure or Diagnostics:
5.0 and above

BitRaser® Mobile Eraser – Wiping iOS® Devices

This guide walks you through step-by-step instructions on how to wipe iOS devices running on iOS versions 9.0 and above like iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max iPhone 13 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 12, iPhone 11 Pro Max, iPhone 11, Apple iPhone XR, Apple iPhone XS Max etc., and iPad® by using BitRaser Mobile Eraser & Diagnostics software.

Stage 1 (One-time) 1 Minutes

Download BitRaser Mobile Eraser executable file from the email received post purchase.

Stage 2 (One-time) 4 Minutes

Install the BitRaser Mobile Eraser tool on the Windows machine.

Stage 3

Launch and start the BitRaser Mobile Eraser & Diagnostics tool upon successful installation.

These instructions help you get started with wiping iOS devices in less than 5 minutes.

Note: Total wiping time for a device will vary as per its storage capacity & erasure standard chosen.


Stage 1

Download BitRaser Mobile Eraser executable file:

  • Step 1 Click on the application Download Link received on your email after purchase. Alternatively you can also download the setup file by accessing the support section in your Cloud account.
  • Step 2 Once the download is complete, extract the setup from the ZIP file and start the installation to the default folder.

Stage 2

Install the BitRaser Mobile Eraser tool on the Windows machine:

  • Step 1 Double click the executable file to start the installation process.
  • Step 2 Refer the following screens to complete the installation.
  • Step 3 Accept the License agreement and click ‘Next’
  • Step 4 Select the path for installation.
  • Step 5 You will then see a progress bar showing Installation process.
  • Step 6 Software installation is completed.

Stage 3

Launch and Start the BitRaser Mobile Eraser & Diagnostics Tool to Begin Erasure Process:

  • Step 1 Login to your Cloud account to acquire the licenses purchased. After the connection is established status will show as 'connected'.
  • Step 2 Click OK.

    (Select the check box of auto login, so that when the next time you launch the tool, the application gets connected to the cloud account automatically)

  • Step 3 Connect the iOS device to the machine via USB cable. The default erasure standard is pre-selected. You can change the erasure standard according to your requirement.
  • Step 4 Click on the Start Button as displayed below to start the process after clicking on the Trust prompt on the iPhone or iOS device.
  • Step 5 The Erasure process will start on the device once you click on the ‘Start’ button. The application will perform secure erasure and restore the iOS on the device.
  • Step 6 The erasure process has now been completed on the iOS device. After successful completion of an erasure task, the software interface will display Completed as the final status for all the erased devices.

    The digitally signed Eraser Reports for all the erased devices will be automatically saved to your BitRaser Cloud account. You can also view the erasure reports from the 'Report' tab.

Requirements

Processor:
Intel-compatible (x86, x64)
RAM:
4 GB Minimum (8 GB Recommended)
Hard Disk:
1 GB of free space in boot volume
Operating System:
Windows 11, 10, 8.1, 8, 7
iOS Version for Device Erasure or Diagnostics:
All versions supported for Erasure
Android Version for Device Erasure or Diagnostics:
5.0 and above

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